Customer Service Specialist

Cargill

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profile Job Location:

Nantong - China

profile Monthly Salary: Not Disclosed
Posted on: 26 days ago
Vacancies: 1 Vacancy

Job Summary

Job Purpose and Impact

The Customer Service Specialist will support a moderate scale of customer service activities for a single site this role you will contribute to optimizing and monitoring shipping and returns including processing complex orders from customers and resolving order or delivery issues.

Key Accountabilities

  • Maintain systems and relationships that meet customer demand forecast as well as other databases related to shipments and inventory management.
  • Inform customers about order status invoices contract balances and other information needed to complete the sale.
  • Execute customer service strategies.
  • Provide support to improvement projects and commitments requiring a basic understanding of customer service practices and procedures.
  • Handle basic issues and problems under direct supervision while escalating more complex issues to appropriate staff.
  • Other duties as assigned

Qualifications

Minimum Qualifications

  • Bachelors degree in a related field or equivalent experience
  • 3 years of relevant customer service or sales-related work experience
  • Fluent in English Skill

Required Experience:

IC

Job Purpose and Impact The Customer Service Specialist will support a moderate scale of customer service activities for a single site this role you will contribute to optimizing and monitoring shipping and returns including processing complex orders from customers and resolving order or delivery is...
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Key Skills

  • Design Engineering
  • Baan
  • Customer Service
  • Fund Management
  • ABAP
  • Elevator

About Company

Cargill, Incorporated is an American privately held global corporation based in Minnetonka, Minnesota, and incorporated in Wilmington, Delaware. Founded in 1865, it is the largest privately held corporation in the United States in terms of revenue.

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