Job Description
We are seeking a detail-oriented and customer-focused Customer Service Officer to join our growing team in Cincinnati OH. The ideal candidate will be responsible for maintaining positive client relationships ensuring customer satisfaction and providing solutions with efficiency and care. This position offers a rewarding opportunity to become an integral part of a dynamic forward-thinking organization.
Responsibilities
Respond to customer inquiries and provide accurate information in a professional manner.
Maintain and update client records ensuring accuracy and confidentiality.
Identify and resolve issues promptly to ensure client satisfaction.
Collaborate with internal departments to improve customer support processes.
Uphold company standards and contribute to a positive team environment.
Qualifications :
Qualifications
Strong communication and interpersonal skills.
Excellent problem-solving abilities and attention to detail.
Ability to manage multiple priorities with professionalism and efficiency.
Proficiency in basic office software and customer management tools.
A proactive and team-oriented attitude.
Additional Information :
Benefits
Competitive annual salary ($56000 - $59000).
Growth and career development opportunities.
Supportive and collaborative work environment.
Comprehensive training and ongoing professional development.
Full-time stable position with long-term potential.
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more