Qualifications
5 years experience in remote diagnosis troubleshooting and issue resolution for large national and distributed LAN/WAN environments.
5 years networking experience with extensive knowledge of TCP/IP DNS OSI and related technologies.
CCNA certification required (or equivalent proven experience).
Strong knowledge of PCI DSS standards and retail network connectivity requirements.
Expertise in VPN technologies internet connectivity options and remote support tools.
Hands-on experience with Cisco Meraki full-stack cloud-managed solutions.
Strong knowledge of ticket management systems such as Zendesk. (or equivalent tool)
Proven ability to collaborate effectively with users vendors and engineering staff.
Excellent verbal and written communication skills.
Demonstrated commitment to delivering legendary customer service at every interaction.
Self-driven and career-growthminded with a focus on continuous learning and development.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Contract
Qualifications 5 years experience in remote diagnosis troubleshooting and issue resolution for large national and distributed LAN/WAN environments. 5 years networking experience with extensive knowledge of TCP/IP DNS OSI and related technologies. CCNA certification required (or ...
Qualifications
5 years experience in remote diagnosis troubleshooting and issue resolution for large national and distributed LAN/WAN environments.
5 years networking experience with extensive knowledge of TCP/IP DNS OSI and related technologies.
CCNA certification required (or equivalent proven experience).
Strong knowledge of PCI DSS standards and retail network connectivity requirements.
Expertise in VPN technologies internet connectivity options and remote support tools.
Hands-on experience with Cisco Meraki full-stack cloud-managed solutions.
Strong knowledge of ticket management systems such as Zendesk. (or equivalent tool)
Proven ability to collaborate effectively with users vendors and engineering staff.
Excellent verbal and written communication skills.
Demonstrated commitment to delivering legendary customer service at every interaction.
Self-driven and career-growthminded with a focus on continuous learning and development.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Contract
View more
View less