We are recruiting field support for a client:
- Proficiency in troubleshooting hardware software and network issues.
- Knowledge of operating systems (e.g. Windows macOS Linux) and basic networking principles (TCP/IP VPNs DNS).
- Familiarity with ticketing systems and IT support tools.
- Ability to diagnose and resolve technical issues in a timely manner.
- Analytical thinking to identify root causes and implement effective solutions.
- Excellent communication skills to provide clear instructions and updates to non-technical users.
- Team-oriented mindset with the ability to collaborate with various departments.
- Customer-first approach ensuring user satisfaction.
- Proficiency in English (B1/B2)
Additional Information :
- Location: Lagoas Parque - Parking available at the company.
- Work schedule: 100% on-site - non-negotiable.
- Mon-Fri: 9 a.m.-6 p.m.
Remote Work :
No
Employment Type :
Full-time
We are recruiting field support for a client:Proficiency in troubleshooting hardware software and network issues.Knowledge of operating systems (e.g. Windows macOS Linux) and basic networking principles (TCP/IP VPNs DNS).Familiarity with ticketing systems and IT support tools.Ability to diagnose and...
We are recruiting field support for a client:
- Proficiency in troubleshooting hardware software and network issues.
- Knowledge of operating systems (e.g. Windows macOS Linux) and basic networking principles (TCP/IP VPNs DNS).
- Familiarity with ticketing systems and IT support tools.
- Ability to diagnose and resolve technical issues in a timely manner.
- Analytical thinking to identify root causes and implement effective solutions.
- Excellent communication skills to provide clear instructions and updates to non-technical users.
- Team-oriented mindset with the ability to collaborate with various departments.
- Customer-first approach ensuring user satisfaction.
- Proficiency in English (B1/B2)
Additional Information :
- Location: Lagoas Parque - Parking available at the company.
- Work schedule: 100% on-site - non-negotiable.
- Mon-Fri: 9 a.m.-6 p.m.
Remote Work :
No
Employment Type :
Full-time
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