Service Business Planner (Mat Leave Cover)
Share
Job Location:
Monthly Salary:
Posted on:
22-10-2025
Vacancies:
1 Vacancy
Department:
Job Summary
Service Scheduling Coordination
Assist with the schedule of all service labour appointments for the Companys Service & Commissioning Engineers once the customer order number and appropriate paperwork have been received. Work to be planned proactively in advance and emergency breakdowns responded to efficiently.
Allocate the appropriate skill-coded Engineer ensuring that all Engineers have a full days work i.e. 100% utilised
Maximise service revenues by achieving monthly service labour targets and monthly forecasting
Update the Service Board as soon as new information becomes available and maintain an updated version.
Respond to all Customer Schedule enquiries in a professional and efficient manner and ensure that all queries are closed out without delay.
Maintain regular contact with the customer keeping them informed of progress at all times.
Prepare and issue Quotations for breakdowns and emergency service response and follow through effectively.
Carry out administrative duties to support the efficiency and effectiveness operation of the Scheduling Function.
Provide clear and accurate instructions to the Engineers to ensure that all service work is carried out as specified and that information regarding the job to include duration contact persons on site and the type of job etc. is properly communicated
Ensure that all spare parts or equipment have arrived on site prior to the engineer attending the site.
As required manage the Chemical Stock Check Lists on PQMC Reports to ensure that chemicals on customer sites are kept to the required minimum.
Procure non-stock Service Spare Parts.
Ad Hoc Duties
Assist other functions within the Service Team as required with administration and ad-hoc tasks.
Provide back-up support and cover within the Scheduling Function during periods of absence.
Participate in Company Stock Checks as required.
General Reporting.
Any other Ad Hoc duties as required.
Qualifications :
Experience in a similar role
Additional Information :
We offer you the opportunity to join a Group whose goal is to become the benchmark company for ecological transformation!
What are the advantages of joining us
- Be part of a forward-thinking collaborative team who will focus on your future career and development both locally and internationally
- Possibility to be part of exciting projects outside of your daily work/ scope for your company
- We are committed to ensure you have the best experience possible
- Veolia is committed to a global social pact for its employees in all its geographic regions.
But also:
- Flexible working
- Competitive pension
- Health Insurance
- Opportunities for growth and development
Here at Veolia Water Tech we know that some applicants dont apply unless they think they tick all the boxes - but we are saying dont worry! We would much rather see your application than risk missing out on your potential!
As an inclusive company Veolia is committed to diversity and gives equal consideration to all applications without discrimination.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- GIS
- JAWS
- Military Experience
- Business Management
- Emergency Management
- Joint Operations
- Production Planning
- Relationship Management
- Strategic Planning
- ERP Systems
- Exercise Planning
- MRP
About Company
Veolia aims to be the benchmark company for ecological transformation. Our mission to Resource the world demonstrates the unwavering commitment of our 220,000 employees to creating a positive impact for our planet. By joining Veolia Water Technologies, not only will you become a Re ... View more
