eCornell Salesforce Developer (Remote)

Department

As Cornell Universitys online learning unit eCornell delivers online professional certificate courses to individuals and organizations around the world. Courses are personally developed by Cornell faculty with expertise in a wide range of topics including data analytics management marketing human resources leadership and STEM. Students learn in an interactive small cohort format to gain skills they can immediately apply in their organizations while earning a professional certificate from Cornell University. eCornell has offered online learning courses and certificate programs for 15 years to over 130000 students at more than 2000 companies.

The Opportunity:

The Salesforce Developer will be responsible for designing developing and implementing customized solutions within the Salesforce platform. This role involves working closely with business stakeholders to understand their needs and delivering high-quality technical solutions that drive business efficiency and success. The ideal candidate would combine strong technical expertise with excellent soft skills and a demonstrated commitment to inclusive workplace practices.

You are considered competitive for this position if you are:

• A Technical Expert in Salesforce development tools: Apex Visualforce Lightning Web Components.

• Experienced in Salesforce APIs and integrations and Salesforce Sales Cloud Service Cloud and Marketing Cloud. A good understanding of programming languages JavaScript HTML and CS.

• Excellent with follow-up and follow-through ability to work independently and make decisions with minimal supervision.

• Customer-centric in your approach with strong interpersonal skills to build effective relationships with faculty staff and eCornell departments.

• Adaptable flexible and you exercise patience and curiosity in navigating complex issues with a high level of confidentiality and good judgment.

What you will do:

• Architect and implement Salesforce solutions leveraging Apex and Visualforce while orchestrating enhancements to existing applications

• Engineer robust data intake frameworks utilizing advanced form-building systems and API integrations

• Design and execute comprehensive data validation protocols and automated workflow solutions

• Spearhead the development and optimization of Process Builders and flows to streamline business operations

• Conceptualize and implement complex data models aligned with organizational objectives

• Oversee enterprise-wide Salesforce administration and governance

• Direct user access management strategies including security protocols third-party integration oversight and delivery of premium technical support

• Establish and maintain seamless integrations between Salesforce and external enterprise systems

• Champion industry best practices and architectural design patterns within the Salesforce ecosystem

• Develop and maintain sophisticated reporting solutions to drive data-driven decision making

• Institute comprehensive documentation protocols for all development initiatives

• Transform business requirements into elegant technical solutions while maintaining architectural integrity

• Foster collaborative relationships across organizational and academic technology teams while delivering compelling stakeholder presentations

• Serve as principal technical authority for Salesforce initiatives while cultivating team expertise through mentorship

• Facilitate cross-departmental alignment on enterprise information management strategies

• Drive innovation through continuous evaluation of emerging Salesforce capabilities and implementation of strategic technical enhancements

• Accelerate platform evolution through strategic implementation of cutting-edge applications and technologies

What you will need:

• Bachelors degree in computer science or equivalent

• Technical expertise: 7 years proven experience in Salesforce administration performing day-to-day administration and support and declarative development with custom objects validation rules process builders flows and other aspects of Salesforce business automation.

• Experience: 5 years proven experience as a Salesforce Developer including Visualforce Apex lightning component framework and the SOQL query language with a track record of successful project delivery.

• Experience with managing Salesforce Account Engagement (Pardot) marketing automation.

• Understanding of Salesforce development methodology including using sandboxes and change sets.

• Desire to continually learn and incorporate new concepts and technologies into daily work.

• Problem-Solving Skills: Strong analytical and problem-solving skills with the ability to troubleshoot complex technical issues.

• Communication: Excellent communication skills with the ability to effectively convey technical concepts to non-technical stakeholders.

• Collaboration: Ability to work collaboratively in a team environment and manage multiple tasks simultaneously.

• Experience working directly with people from diverse racial ethnic and socioeconomic backgrounds.

• Experience incorporating the perspectives of multiple communities including communities of color.

• Experience working with diversity equity inclusion and wellbeing programs.

• Passionate about working in an organization that values and promotes diversity equity inclusion anti-racism and wellbeing.

If you have all those things great! We have a few more things that we would prefer you to have but its ok if you dont.

• Certifications: Salesforce Developer certifications (e.g. Platform Developer I/II) are highly preferred.

• Masters Degree

• Experience with one or more of the following Salesforce add-ons: Drift SMS360 Tableau.

• Understanding of the REST and XML protocols

• Professional experience in any modern object-oriented programming language (for example: C# Java PHP or Python.)

• Familiarity with Agile development methodologies

**Sponsorship for employment visa is not available for this position**

Rewards and Benefits

• This position is based in Ithaca New York however the successful applicant may perform this role remotely anywhere within the United States. The New York Convenience of employer guidelines require New York State individual tax reporting and withholdings for this position. Additional individual state income tax filings may also be required if working temporarily outside New York State.

• Cornell receives national recognition as an award-winning workplace for our health wellbeing sustainability and diversity initiatives.

• Our benefits programs include comprehensive health care options generous retirement contributions access to wellness programs and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: this link to learn more about the Total Rewards of Working at Cornell: leave provisions include health and personal leave three weeks of vacation and 13 holidays: Martin Luther King Jr. Day Memorial Day Juneteenth Independence Day Labor Day Thanksgiving and the day after and an end of the year winter break from December 25-January 1.

• Cornells impressive educational benefits include tuition-free Extramural Study and Employee Degree Program tuition aid for external education and Cornell Childrens Tuition Assistance Program

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Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

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• Unique applicable skills

• Academic Discipline

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