Associate Technical Account Manager
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Job Location:
Jacksonville, FL - USA
Monthly Salary:
$ 110000 - 110000
Posted on:
22-10-2025
Vacancies:
1 Vacancy
Job Summary
As a leading financial services and healthcare technology company based on revenue SS&C is headquartered in Windsor Connecticut and has 27000 employees in 35 countries. Some 20000 financial services and healthcare organizations from the worlds largest companies to small and mid-market firms rely on SS&C for expertise scale and technology.
Job Description
Associate Managed Services Technical Account Manager
Get To Know The Team:
The Managed Services Technical Account Manager is responsible for the ongoing delivery of high quality service to Managed Servicesclients. The Steady State Managed Services Technical Account Manager functions as a business analyst and as a central point of contact for SS&C Advents most complex clients managing their technical and operational needs related to their Managed Services.
Why You Will Love It Here!
- Flexibility: Hybrid Work Model and a Business Casual Dress Code including jeans
- Your Future: 401k Matching Program Professional Development Reimbursement
- Work/Life Balance: Flexible Personal/Vacation Time Off Sick Leave Paid Holidays
- Your Wellbeing: Medical Dental Vision Employee Assistance Program Parental Leave
- Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds Talents and Experiences of Our Employees
- Training: Hands-On Team-Customized including SS&C University
- Extra Perks: Discounts on fitness clubs travel and more!
What You Will Get To Do:
Be the assigned account owner for SS&C Advents largest and most complex Managed Services clients
Be responsible for the ongoing delivery of high-quality service to Managed Services clients
Function as a business analyst and as a central point of contact for SS&C Advents most complex clients managing their technical and operational needs related to their Managed Services solution
Have a detailed understanding of clients Managed Services dedicated environments including all SS&C Advent products integration points customization automation and workflow and manages projects with other SS&C teams
Be responsible for high priority issue management and be an important contributor to major product and infrastructure upgrade planning
Evaluate product workflows and automation systems for Managed Services clients
Maintain client automation workflows
Manage product and infrastructure issues to resolution
Advocate for client success on the Managed Services solution and work in collaboration with the Customer Success Manager throughout the custom lifecycle
What You Will Bring:
- 5 years experience in SS&C Advent technical support systems support professional services and/or account management
- Deep knowledge of Advent Portfolio Exchange (APX) and Advent Custodial Data (ACD)
- Deep knowledge of back and middle office services such as account reconciliation market data management and account performance
- Strong knowledge of data related workflow and automation in the SS&C Advent product platform including 3rd party integration
- Knowledge of networking topologies and virtualized systems such as VMWare and Citrix
- Knowledge of Microsoft SQL Server
- Ability to manage multiple projects/responsibilities to planned deadlines and expectations
- Ability to communicate information and conduct training effectively to a broad audience
Thank you for your interest in SS&C! To further explore this opportunity please apply through our careers page on the corporate website at explicitly requested or approached by SS&C Technologies Inc. or any of its affiliated companies the company will not accept unsolicited resumes from headhunters recruitment agencies or fee-based recruitment services.
SS&C offers excellent benefits including health dental 401k plan tuition and professional development reimbursement plan.SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race color religious creed gender age marital status sexual orientation national origin disability veteran status or any other classification protected by applicable discrimination laws.
Salary is determined by various factors including but not limited to relevant work experience job related knowledge skills abilities business needs and geographic regions.NY: Salary range for the position: 65000 USD to 110000 USD. Washington: Salary range for the position: 65000 USD to 110000 USD. California: Salary range for the position: 65000 USD to 110000 USD. Colorado: Salary range for the position: 65000 USD to 110000 USD.Required Experience:
Manager
Key Skills
- JSP
- Lever
- Oracle EBS
- PaaS
- Service-Oriented Architecture
- Business requirements
- Jdbc
- XML
- Microservices
- Cloud Development
- ERP Systems
- Oracle
About Company
Leading cloud-based provider of financial services technology solutions. SS&C Technologies owns and maintains the best financial technology in the industry
