Retail Concierge Balsam Hill Studio
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Job Location:
Lahaina, HI - USA
Monthly Salary:
Not Disclosed
Posted on:
22-10-2025
Vacancies:
1 Vacancy
Job Summary
We are seeking an enthusiastic and driven individual to assist the management team in our Balsam Hill Studio retail store at Whalers Village in Lahaina the full-time Retail Concierge role you will have the opportunity to help ensure that our customers experience the magic of Balsam Hill in an inspired holiday setting.
This will support the store management team by fostering a positive work environment that ensures customer satisfaction boosts productivity and drives sales. From enhancing the customer shopping experience to assisting with store opening and closing this role is vital to the success of Balsam Hill Studio. We are particularly excited about candidates with a proven history of retail success and creating customer-centric shopping experiences!
What youll do:
- Assist customers and provide top notch service to ensure all patrons leave satisfied
- Assist with merchandising cleaning and restocking
- Gather customer feedback
- Achieve sales targets by generating revenue through effective sales strategies
- Perform opening/closing routines as needed
- Demonstrate exemplary customer service and selling skills
What you bring to the table:
- 2 years of retail experience preferred
- Strong communication skills with customers and sales staff
- Demonstrated time management organizational and multi-tasking skills
- Passion for exemplary service
- Great sales skills: retail sales experience a strong plus
- Proficiency with iPads basic computer skills and basic data entry (data entry very minimal overall)
- Flexibility: willingness to perform other various duties as required
Physical Requirements:
- Must be able to work onsite for every shift
- May assemble and disassemble Christmas trees and other decorations
- May lift and or move items up to forty pounds
Notes:The Retail Concierge role is a full-time in-person position expected to work around 40 hours per week.
About Us: Balsam Brands is a global eCommerce retailer with roots in holiday and home décor. We strive for excellence in everything we do and present a unique opportunity for those seeking to have a meaningful impact in a people-first company that values relationship building authenticity and doing the right thing. We have steadily growing teams in Boise the Bay Area Dublin and the Philippines.
Balsam Hill Studio an extension of our holiday brand Balsam Hill reimagines souvenir shopping offering premium ornaments unique to each stores location. The Balsam Hill Studio retail store at Whalers Village in Lahaina HI will feature unique handcrafted ornaments specific to Hawaii. Presenting tourists with beautiful curated options for mementos to remind them of their extraordinary adventures every holiday season for years to come.
The companys mission is to create joy together. We empower our team and partners to love what they do provide products and experiences that inspire meaningful moments with family and friends and give back to our families and communities in impactful ways. When you join Balsam Brands youll find a culture of caring people doing challenging work and building a welcoming workplace.
Key Skills
- Sales Experience
- Customer Service
- Google Docs
- Management Experience
- Millennium
- Retail Sales
- Data Management
- Salon Software
- MINDBODY
- Sales Management
- Leadership Experience
- Yoga
About Company
Balsam Brands is a global eCommerce retailer with roots in holiday and home décor. Our flagship brand is Balsam Hill, the worlds leading retailer of artificial Christmas trees and holiday décor. We strive for excellence in everything we do and present a unique opportunity for those ... View more
