Guest Service Associate (Seasonal)
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Guest Service Associate (Seasonal)
This position is the first point of contact for guests and plays a key role in creating a safe fun and welcoming environment in Waterpark. You will assist guests with entry provide park information resolve guest concerns and ensure an excellent customer experience from arrival to departure.
- Greet all guests with a friendly and professional attitude.
- Assist with ticketing wristband distribution and season pass processing.
- Provide information about attractions park policies events and amenities.
- Handle guest inquiries complaints and feedback efficiently and professionally.
- Operate point-of-sale (POS) systems for ticket sales cabanas guest services etc.
- Monitor entrance/exit areas to ensure safety and flow of guest traffic.
- Support other departments as needed.
- Maintain cleanliness and organization in guest service areas.
- Enforce park rules and safety procedures courteously.
- Assist in emergency procedures when necessary.
Qualifications :
- Previous customer service or hospitality experience preferred.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced outdoor environment.
- Willingness to work flexible hours including weekends and holidays.
- Basic math and computer skills (for POS systems).
- Positive attitude reliability and teamwork mindset.
Remote Work :
No
Employment Type :
Contract
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About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
