Client Consulting Senior Manager
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
What Its all About:
Visa Consulting and Analytics (VCA) is the consulting arm of Visa and drives tangible impactful results for clients. Drawing on our expertise in consulting data analytics digital marketing and economics VCA solves the most strategic problems for our clients.
The Consultant Sr. Manager will play a key role in supporting the growth and influence of the strategy and innovation advisory practice across markets in the Latin America and the Caribbean region (LAC). This role involves supporting Visas clients and partners in formulating their business transformation strategy supporting go to market and expansion opportunities progressing on business ventures and fostering an environment of constant innovation. To accomplish this the ideal candidate will be responsible for supporting advisory engagements through the entire cycle from assessing the clients needs and maturity to delivering comprehensive roadmaps and facilitating the necessary change management.
Specific scope of work and responsibilities includes:
Lead and execute consulting projects across key strategic topics such as business transformation go-to-market strategies and innovation supporting the development of a robust project pipeline with Visas clients in the region.
Develop methodologies frameworks and implementation approaches to evaluate clients strategic positioning define priorities and guide execution.
Conduct robust business case analyses using data-driven and quantitative approaches including opportunity sizing scenario projections and digital insights.
Produce and deliver thought leadership materials including key industry trends emerging topics case studies and participate as a subject matter expert in relevant industry forums.
Identify assess and integrate strategic partnersincluding startups and technology firmsto enhance advisory capabilities and support request for proposals.
Develop and facilitate tailored training sessions and workshops on strategic trends and emerging technologies such as AI to upskill clients and internal teams.
Continuously research test and incorporate emerging capabilities to anticipate client needs and ensure projects remain cutting-edge.
Share and apply best practices and project learnings across LAC and global markets to strengthen the overall Strategy practice.
Drive the growth and efficiency of the Strategy practice through standardization process improvement and identification of new strategic opportunities.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications :
What wed like from you:
Passionate self-motivated results oriented individual with the ability to handle numerous projects concurrently.
Knowledge and understanding of banking operations and/or payment schemes including products & services business systems and processes and marketing initiatives.
Excellent client relationship management skills and ability to develop a credible point of view on a variety of industry topics acting as a trusted advisor.
Strong analytical skills with demonstrated intellectual and analytical rigor.
Executive presence including excellent communication and presentations skills written and verbal and ability to communicate at all levels within large organizations.
Demonstrated leadership managerial and collaboration capabilities particularly with those who are not direct reports as may be found in a matrixed organization.
Experience in several key payments business areas such as portfolio management marketing product management operations risk management for both credit and debit cards.
Experience using financial indicators to measure business performance with a significant focus on impacting return on investment.
Ideal candidate will have payments and consulting experience
Fluency in English and Spanish required Portuguese is a plus.
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
Visa (NYSE: V) is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Our purpose is to uplift everyone, everywhere by being the best way to pay and b ... View more
