Team Manager with Czech and English (Varna)

Varna - Bulgaria

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

As a Team Manager you will set the path to success by managing performance and service quality to guarantee customer satisfaction.

You are also expected to:

Establish and maintain communication with clients and/or team members; understand their needs resolve issues and meet expectations
Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact the bottom line
Identify the training needs that will equip the staff with fundamental skills and knowledge
Have a thorough understanding of the various system tools and operational procedures utilized within the program Collaborate with stakeholders on a regular basis for changes on promotions and updates
Conduct all defined and required process compliance and adherence to all team members partners and third-party providers

Qualifications :

Our most successful candidates will have:

Excellent knowledge of Czech language (C1/C2)
English language proficiency (B2)
Finished a Bachelors Degree of any course
Miminum one year of experience in similar role
Have strong analytical skills; able to interpret data identify trends and make suggestions for improvements
Have demonstrated leadership skills; able to take the lead in making improvements and resolving issues
Be able to efficiently manage time and keep track of multiple schedules meetings and initiatives
Have strong verbal and written communication skills; be able to communicate in a clear constructive and professional manner
Have excellent working knowledge of MS Office applications

Další informace :

What we offer

Additional health and life insurance coverage
Domestic relocation to one of our officess cities
Generous annual leave
Food vouchers and various discounts
Transportation / Utilities allowance
Competitive salary and clear career progression
World-class on-the-job training
Work in a cozy office

All your information will be kept confidential according to EEO guidelines.

Remote Work :

Employment Type :

Full-time

As a Team Manager you will set the path to success by managing performance and service quality to guarantee customer satisfaction.You are also expected to: Establish and maintain communication with clients and/or team members; understand their needs resolve issues and meet expectationsProduce solid ...

As a Team Manager you will set the path to success by managing performance and service quality to guarantee customer satisfaction.

You are also expected to:

Establish and maintain communication with clients and/or team members; understand their needs resolve issues and meet expectations
Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact the bottom line
Identify the training needs that will equip the staff with fundamental skills and knowledge
Have a thorough understanding of the various system tools and operational procedures utilized within the program Collaborate with stakeholders on a regular basis for changes on promotions and updates
Conduct all defined and required process compliance and adherence to all team members partners and third-party providers

Qualifications :

Our most successful candidates will have:

Excellent knowledge of Czech language (C1/C2)
English language proficiency (B2)
Finished a Bachelors Degree of any course
Miminum one year of experience in similar role
Have strong analytical skills; able to interpret data identify trends and make suggestions for improvements
Have demonstrated leadership skills; able to take the lead in making improvements and resolving issues
Be able to efficiently manage time and keep track of multiple schedules meetings and initiatives
Have strong verbal and written communication skills; be able to communicate in a clear constructive and professional manner
Have excellent working knowledge of MS Office applications

Další informace :

What we offer

Additional health and life insurance coverage
Domestic relocation to one of our officess cities
Generous annual leave
Food vouchers and various discounts
Transportation / Utilities allowance
Competitive salary and clear career progression
World-class on-the-job training
Work in a cozy office

All your information will be kept confidential according to EEO guidelines.

Remote Work :

Employment Type :

Full-time

Key Skills

Gems Jewellery
General Services
Account Development
Animation
Customer Care Service
Blackberry

Apply Now

About Company

Sutherland

Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more

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