This role focuses on managing the learning requirements for the employees. The work is divided in 2 main categories:
1. LMS (learning management system) administration this is the clients system where the candidate will have to perform the daily requests received by the client. Communication will be performed via email using our ticketing system so this will require that the candidate has a good level of written English and the ability to manage a high volume of emails each day maintaining a high level of customer satisfaction.
2. Logistics Interacting with 3rd parties such as venues printing offices couriers to make suret hat the employees have the correct accommodation and training materials. There will also be rare cases where the team members will have to interact with the client directly via a call.
The ideal candidate:
Why Join Us
Innovative Work Environment: Be part of a team that values creativity and fosters an environment where your ideas can flourish.
Career Growth Opportunities: We invest in our teams development providing avenues for career progression and skill enhancement.
Impactful Contributions: Your role is pivotal in shaping positive customer experiences and contributing to the success of our dynamic organization.
Recognition as a Most Loved Workplace: Conduent has been certified as a Most Loved Workplace this year citing respect collaboration and a positive vision for the future as key cultural drivers.
Internal Talent Development: Through our management development programs approximately 70% of our Team Leader positions have been filled from our own associate talent pool.
Long-Term Career Building: Over 25% of our associates have been dedicated members of our team for 5 years or more showcasing the long-term commitment our employees choose to make.
Required Experience:
Unclear Seniority
COVID-19 presents an unprecedented and challenging situation for all of us. At Conduent, our top priority is to protect our associate base and the communities where we live and work, while continuing to serve and help our clients at a time when they need us most. We’d like to thank ev ... View more