Duty Worker – Womens Pathway

Bristol - UK

Monthly Salary: £ 26385 - 27189

Posted on: 22-10-2025

Vacancies: 1 Vacancy

Job Summary

Are you interested in developing your skills in a role that makes a lasting difference to the lives of women in Bristol

Join the Bristol Womens Pathway (*women only) as a Duty Worker. This post is offered as a fixed term contract until August 2026 or secondment if internal.

This service provides trauma-informed accommodation and housing related support for women at a critical time in their lives. Our residents have complex needs have experienced homelessness and are fleeing or at risk of domestic and gender-based violence. We work with a recovery-based approach offering a safe space for women to rebuild their lives.

in the rewarding role of Duty Worker youll gain valuable experience working alongside a dedicated team to deliver a safe inclusive and high-quality service. Youll be the first point of contact at reception helping create a welcoming and supportive environment. Your responsibilities will include:

Supporting the day-to-day running of the project.
Managing reception duties including phones access and basic client support.
Maintaining communal and office spaces.
Coordinating health & safety checks and admin tasks.
Providing person-centred support to residents.
Working a weekly shift rota (including early/evening shifts weekends and bank holidays).

About You
This is a brilliant opportunity if youre looking to grow your career in the sector many of our current managers began as Duty Workers so why not take that first step

Wed love to hear from you if you bring:

Great communication skills and some experience providing a service to others - whether in retail hospitality care or community work youll be able to engage with people in a busy environment.
Empathy and understanding of the challenges faced by people experiencing homelessness.
A genuine interest in supporting vulnerable women to make positive changes in their lives.
Solid organisational skills with basic IT and admin capability.
A proactive attitude and a willingness to learn and grow.
We actively welcome applications from people with lived experience. We value the positive impact and important insight this can have on the work that we do at St Mungos.

*For posts in our Womens service for genuine occupational requirement reasons we are looking to appoint a female only for these posts (exemption under the Equality Act 2010 Part 1 Schedule 9).

How to apply

To view the job description and guidance on completing your application form please click on the document tab on the advert page on our website.

When youre ready to apply click the Apply Now Button to start your online application form.

Closing date: 10 am on 4November 2025

Interview and assessments on: 19-20 November 2025

St Mungos are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

About Us

Our purpose is to end homelessness and rebuild lives. It drives everything that we do. For the past 55 years we have been on the ground every day and every night supporting people to recover from homelessness and advocating for change. We support around 28000 people each year and our work means that more than 2700 people have somewhere safe to stay each night.

What We Offer

We are working hard to create a diverse and fully inclusive culture where all colleagues feel valued and we welcome applications from all under-represented groups. We believe that equity diversity and inclusion improves the health wellbeing and development of our colleagues and helps to ensure everyone feels valued. We know that when diversity inclusion and wellbeing are prioritisedwe are happier healthier and can ultimately achieve better outcomes for our clients.

Below are some of our key focus areas to improve both our candidate and colleague experience:

A growing number of diversity networks including LGBTQ Womens Action Lived Experience and Anti-Racist networks.
Increasing visibility by ensuring that all interview panels across the organisation are diversely represented to ensure fair and balanced decision making during the recruitment process.
A safe and supportive working environment championing positive action via various internal schemes such as upward mentoring and a Steps into Management programme.
Mandatory Diversity & Inclusion training for all staff unconscious bias training for managers and a range of other courses such as Trans awareness and Autism Awareness.
In recognition of the importance of transparency we publish our employee diversity statistics and pay gap reports on our website.

Want to find out more Click here to visit our Equality Diversity & Inclusion page.

We offer a comprehensive package of benefits to our colleagues to ensure wellbeing remains a key priority. Maintaining a good work life balance can be tricky but with family friendly policies flexible and agile working options and an incremental annual leave allowance we are committed to making sure you have the options available as and when you need them.

These include:

Agile working model for suitable roles.
Supportive flexitime and toil arrangements.
28 days annual leave rising to 31 after five years service.
Family friendly leave policies including - maternity adoption and parental leave. Carers leave and fertility treatment leave.
Financial wellbeing platform offering loans advances and saving options.
Auto-enrolment to pension scheme after six months service with an employer contribution of 6%.
Employee Assistance Programme and access to SmartHealth app 24/7 GP appointments health checks and nutrition advice.
Cycle to Work scheme and interest free season ticket loans.
Discount vouchers including gym retail food & drink travel electricals and more.

Want to find out more Want to find out moreClick here to visit our Work For Us page.

At St Mungos we are committed to providing development opportunities for all our colleagues. We welcome people with a wide range of experiences and value transferable skills so that we can provide the best support for people experiencing homelessness. Thats why we have a robust induction training and development programme that supports colleagues throughout their career at St Mungos.

These include:

Highly praised internal training courses and access to external learning to build your skills and meet your professional development goals.
Steps into Management programme to support colleague progression.
Commitment to continued professional development with access to career development forums internal mentoring and internal secondment opportunities.

A DBS disclosure check is a requirement for this post and will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungos current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Documents

Are you interested in developing your skills in a role that makes a lasting difference to the lives of women in BristolJoin the Bristol Womens Pathway (*women only) as a Duty Worker. This post is offered as a fixed term contract until August 2026 or secondment if internal.This service provides traum...

Are you interested in developing your skills in a role that makes a lasting difference to the lives of women in Bristol

Join the Bristol Womens Pathway (*women only) as a Duty Worker. This post is offered as a fixed term contract until August 2026 or secondment if internal.

Supporting the day-to-day running of the project.
Managing reception duties including phones access and basic client support.
Maintaining communal and office spaces.
Coordinating health & safety checks and admin tasks.
Providing person-centred support to residents.
Working a weekly shift rota (including early/evening shifts weekends and bank holidays).

About You
This is a brilliant opportunity if youre looking to grow your career in the sector many of our current managers began as Duty Workers so why not take that first step

Wed love to hear from you if you bring:

Great communication skills and some experience providing a service to others - whether in retail hospitality care or community work youll be able to engage with people in a busy environment.
Empathy and understanding of the challenges faced by people experiencing homelessness.
A genuine interest in supporting vulnerable women to make positive changes in their lives.
Solid organisational skills with basic IT and admin capability.
A proactive attitude and a willingness to learn and grow.
We actively welcome applications from people with lived experience. We value the positive impact and important insight this can have on the work that we do at St Mungos.

*For posts in our Womens service for genuine occupational requirement reasons we are looking to appoint a female only for these posts (exemption under the Equality Act 2010 Part 1 Schedule 9).

How to apply

To view the job description and guidance on completing your application form please click on the document tab on the advert page on our website.

When youre ready to apply click the Apply Now Button to start your online application form.

Closing date: 10 am on 4November 2025

Interview and assessments on: 19-20 November 2025

St Mungos are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

About Us

What We Offer

Below are some of our key focus areas to improve both our candidate and colleague experience:

A growing number of diversity networks including LGBTQ Womens Action Lived Experience and Anti-Racist networks.
Increasing visibility by ensuring that all interview panels across the organisation are diversely represented to ensure fair and balanced decision making during the recruitment process.
A safe and supportive working environment championing positive action via various internal schemes such as upward mentoring and a Steps into Management programme.
Mandatory Diversity & Inclusion training for all staff unconscious bias training for managers and a range of other courses such as Trans awareness and Autism Awareness.
In recognition of the importance of transparency we publish our employee diversity statistics and pay gap reports on our website.

Want to find out more Click here to visit our Equality Diversity & Inclusion page.

These include:

Agile working model for suitable roles.
Supportive flexitime and toil arrangements.
28 days annual leave rising to 31 after five years service.
Family friendly leave policies including - maternity adoption and parental leave. Carers leave and fertility treatment leave.
Financial wellbeing platform offering loans advances and saving options.
Auto-enrolment to pension scheme after six months service with an employer contribution of 6%.
Employee Assistance Programme and access to SmartHealth app 24/7 GP appointments health checks and nutrition advice.
Cycle to Work scheme and interest free season ticket loans.
Discount vouchers including gym retail food & drink travel electricals and more.

Want to find out more Want to find out moreClick here to visit our Work For Us page.

These include:

Highly praised internal training courses and access to external learning to build your skills and meet your professional development goals.
Steps into Management programme to support colleague progression.
Commitment to continued professional development with access to career development forums internal mentoring and internal secondment opportunities.

A DBS disclosure check is a requirement for this post and will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungos current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Documents