Bus Operations Superintendent North and South Base
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Job Location:
Tukwila, WA - USA
Yearly Salary:
$ 133674 - 161602
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Summary
This opportunity is open to King County employees only.
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Metro Transits Bus Operations Division is seeking to fill two (2) Career Service Transit Superintendent positions: North and South Base. This role is responsible for planning and directing the day-to-day operations of the bus transit operations facility providing policy direction proactively solving problems that impact service delivery managing workgroup deliverables and performance through progressive leadership and acting as a resource to employees at the this position you will have the opportunity to increase your knowledge in all aspects of being a leader in bus operations maintenance and yard operations. This position will be required to be in-person and reports to the Assistant Bus Operations Manager. For more information about this position please view this link DutiesAsSuperintendent you will:
Plan organize and direct the day-to-day and long-range activities of our bus transit operations facility.
- Direct and mentor a diverse team of leaders fostering a culture of mutual support accountability professional development and continuous improvement.
Administer transit operator dispatch and customer service operations and policies critical to providing safe and reliable bus transit service to the King County service area.
Establish annual base operating goals and objectives which include priorities performance standards staff development and resource needs to support efficient customer-focused service; analyze performance metrics and report on progress achieved; ensure efficient use of resources.
Supervise administrative support professional staff and transit chiefs directing the work of transit operators and first-line supervisors.
Play an integral role in Metro Transits priority of safety and security; take responsibility for timely and appropriate responses in emergencies that may impact public safety; develop operating contingency plans and direct base operations during emergencies natural disasters adverse weather or similar events involving disruption of service delivery.
Perform other duties as assigned.
Experience Qualifications Knowledge Skills
Candidates must have demonstrated experience and proficiency in the following minimum qualifications. Note: your application materials must support these qualifications
We are looking for candidates who have the followingMinimum Qualifications.Leadership & Team Management
- At least three (3) years of supervisory experience with three (3) or more direct reports.
- Proven ability to build effective diverse teams by inspiring trust establishing strong morale fostering open communication and aligning staff with organizational vision and service goals.
- Experience developing employees at all levels including coaching performance evaluation mentoring progressive discipline and assigning challenging or developmental work.
Labor & Employee Relations
- Experience working collaboratively with labor unions including building productive relationships with union leadership honoring established labor processes and resolving issues in ways that support a respectful and safe workplace.
- Ability to apply labor relations practices including interest-based or collaborative negotiations grievance processes and arbitration procedures.
- Knowledge of human resources management concepts supervisory principles employee performance management coaching and counseling practices and federal state and local employment laws (e.g. civil rights affirmative action workplace safety).
Operational & Administrative Capabilities
- Ability to apply workforce planning budget monitoring resource allocation and project management principles within a transit operations setting.
- Strong conflict resolution negotiation and problem-solving skills with the ability to make timely informed decisions in a fast-paced operational environment.
- Demonstrated time-management skills and the ability to prioritize delegate and manage multiple projects and operational demands simultaneously.
- Proficiency with Microsoft Office Suite (Word Excel Outlook).
Communication & Interpersonal Skills
- Excellent oral and written communication skills with the ability to communicate effectively with employees management customers and external stakeholders.
- Demonstrated ability to build equitable respectful relationships and treat all employees and customers with dignity while resolving issues for the good of the organization and community.
Other Requirements
- High level of integrity professionalism and commitment to continuous improvement.
- Valid drivers license (Washington State license required by date of hire) or the ability to travel throughout the county in a timely manner.
We are looking for candidates with these Desired Qualifications.- Functional knowledge of the HASTUS scheduling and operations system.
- Supervisory experience in the transportation industry or a unionized workforce.
- Experience conducting statistical and operational analyses and establishing or implementing operational policies procedures and performance goals.
- Experience managing operations in a public transit environment including service delivery operator workforce management safety practices and customer service standards.
- Experience leading organizational change process improvement or continuous-improvement initiatives in a complex or unionized environment.
- Experience working in a large public agency or organization with multiple collective-bargaining agreements.
Supplemental Information
Application & Selection Process
An online employment application a cover letter* and answers to the supplemental questions are required.
*In your cover letter please explain how your experiences and leadership style will enable you to be an asset to the South or North Base Team as the superintendent and what motivated you to apply for this position and why is this the best career opportunity for you.NOTE: Please answer all relevant questions in the online employment application itself.
Work Schedule
This position is exempt from the provisions of the Fair Labor Standards Act and is not eligible for overtime pay. Work schedule is normally Monday through Friday 8:00 am 4:00 pm. Variations maybe required depending on the demands and needs of the work.
Union/Class Code/Grade
PROTEC17 Transit Superintendent /873101/73For more information regarding this recruitment please contact:
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Guided by our True North we are making King County a welcoming community where every person can thrive. We value diversity inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting support and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply including Native American and people of color immigrants refugees women LGBTQ people living with disabilities and veterans.King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race color religion national origin sex (including gender identity sexual orientation and pregnancy) age genetic information disability veteran status or other protected class. Our EEO policy applies to all employment actions including but not limited to recruitment hiring selection for training promotion transfer demotion layoff termination rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position please follow the application instructions carefully. If you need this announcement in an alternate language or format would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
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