Front Desk Associate

Are you looking for an exciting job that keeps you connected with children and their families Join Kings Swim Academy an Emler School Swim School Partner Brand as a Front Desk Associate! Welcome our customers and their children with excitement into our swim school and assist families with current enrollments and new registrations for swim lessons. This role is for candidates with a passion for relationship building with all ages and strong communication skills. Preference given to qualified individuals for the role who are willing to complete in-water teacher training in addition to filling instructor shifts regularly.

We proudly invest in our team members through paid training and provide professional development opportunities from the start! Come work with a team that values individual contributions to our culture and prioritizes team building.

What to Expect:

• Enroll students in lessons collect payments and manage administrative responsibilities.
• Complete curriculum training to become knowledgeable on the product and provide exceptional experiences for children and families.
• Use creative thinking skills to identify and resolve challenges with customers.
• Attend paid training and development opportunities.
• Work a set schedule with a variety of shifts including evenings and weekends.
• Want more out of your workday Extra hours are available and preference is given to customer service staff who are cross-trained as a swim instructor!
• Replace the gym with work! Standing for periods of time moving around our facility and lifting merchandise are all expected parts of the job.

Full Pay Range: $18-25 per hour


Employee Perks:

• Tuition reimbursement program for students
• Referral bonus program
• Raise opportunities for top performers
• Increases for various certifications
• Free employee wellness program

Employee Benefits:

• Discounted pet insurance
• Voluntary 401(k)
• Paid sick leave under CA states paid sick leave law
• Health dental and vision insurance are available to employees who regularly work full time (32 hours per week)

What YOU will gain:

• Valuable Experience - Teach children in an educational environment and sharpen communication skills by providing progress updates for parents.
• Active Work Environment - Say goodbye to sitting at a desk all day and splash into the pool to stay active throughout your workday!
• Mentorship - Receive hands-on training alongside our mentors every step of the way. We also provide frequent opportunities to become a certified mentor and trainer!
• Community Outreach Opportunities - We go beyond teaching lifesaving swim skills. Hosting school supply drives for children in need raising funds for swim lesson scholarships and promoting water safety education are some ways we participate in uplifting our communities through impactful initiatives.
• Customer Service Skills - Selling swim lessons gaining curriculum knowledge and problem solving.

Just how much difference can YOU make

At Emler Swim School we recognize that learning to swim is more than just a competence; its a lifelong skill and an essential part of a childs development. We take that responsibility seriously and are dedicated to making it one of their fondest memories.

Emler Swim School and partner brands expand across 12 states and 55 locations continuing to grow and teaching over 1 million students per year.

Emler Swim School participates in E-Verify. We will provide the federal government with Form I-9 information to confirm all hires are authorized to work in the U.S.

Job Applicant Privacy Notice and Notice at Collection

This Job Applicant Privacy Notice and Notice at Collection (Privacy Notice or Notice) explains how ESN Swim School LLC or ESN Gyms LLC (collectively the Company us we or our) we will collect and process personal information about individuals who apply for employment with us (you or applicants).. Your personal information may be retained and used by us for the purpose of considering your qualifications for employment as required by law and for the purposes described below.

This Notice does not apply to information we collect from employees (except to the extent we collect data from employees as job applicants prior to hiring) independent contractors visitors to our corporate website or other individuals. To learn more about our handling of the information we collect from individuals acting in an individual or household capacity or through our corporate website please visit our Privacy Policy.

How to Contact Us

ESN Swim School LLC and ESN Gyms LLC recognize that you may have additional privacy questions or need further information. If you have any question comments or concerns regarding this Notification or ESN Swim School LLC or ESN Gyms LLCs privacy practices they may be submitted via email to or in writing by addressing your inquiries to:

Director of Talent Acquisition

ESN Swim School LLC and ESN Gyms LLC

5910 N Central EXPY Suite 1800 Dallas Texas 75206

Types of Personal Information Collected

Depending on your interactions with us we may not have collected each of these categories of personal information about you. However we may collect (and may have collected during the 12-month period prior to the effective date of this Privacy Notice) the following categories of personal informationESN Swim School LLC and ESN Gyms LLC generally collect the following categories of data:

• Identifiers such as a real name alias postal address unique personal identifier online identifiers such as device identifiers internet protocol addresses cookie identifiers or similar identifiers.
• Categories of personal information described in California Civil Code 1798.80 such as name signature Social Security number physical characteristics or description address telephone number passport number or drivers license or state identification card number.
• Demographic data including protected classifications under California or federal law such as gender sex race color age (40 and over) ethnic origin ancestry religion marital status sexual orientation medical condition genetic information pregnancy disability citizenship status nationality and veteran or military status.
• Professional or employment-related information and Education information such as data you submit in résumés/ CVs letters writing samples or other written materials necessary for evaluation of employment.
• Internet or other electronic network activity information such as IP address device and browser type operating system and other information relating to how you interact with our website or information that may be collected through the course of a video interview.
• Geolocation data such as time and approximate physical location related to use of an internet website application device or physical access to an office location.
• Other information generated in the course of your job applicant process such as data generated by interviewers and recruiters based on interactions with you data generated through Internet searches or publicly available information recommendations provided on your behalf by others and any other information you provide to us.

Sources of Personal Information

During the 12-month period prior to the effective date of this Privacy Notice we may have collected or received personal information:

• Directly from you including where you provide us with information relating to others such as job references;
• Automatically and indirectly throughout the job application process such as though logging and analytics tools cookies and other similar technologies on our websites and information technology systems and equipment; and
• From third parties such as job applicant references recruiters and our service providers and business partners involved in our recruitment application and evaluation processes.

Use of Information Collected

We may use (and may have used during the 12-month period prior to the effective date of this Privacy Notice) your personal information for the purposes of carrying out recruitment hiring and retention purposes including to:

• Assess your suitability for employment for the role for which you are applying as well as future roles that may become available.
• Perform recruitment related administrative functions (e.g. reimbursement of interview-related expenses).
• Analyze our applicant pool to better understand who is applying to positions and to attract top talent.
• Offer you the ability to join our talent community to receive future mailings about our positions and events.
• Comply with all applicable laws regulations rules and requests of law enforcement and/or other governmental agencies.

If applicable manage the application process including without limitation for:

• Onboarding;
• Contacting and communicating with you;
• Fitness for duty examinations; and
• Other human resources and business purposes.
• Conduct internal audits and workplace investigations.
• Perform workforce analytics data analytics and benchmarking.
• Administer and maintain our operations including for safety or security purposes.
• Manage litigation and/or other legal disputed or inquiries.
• Exercise or defend our legal rights and the rights of our employees affiliates clients contractors and agents.

Through the use of the Recruiting Platform we collect your information. The relationship between us and the Recruiting Platform is governed by the terms of the agreement by and between the parties. We use the Recruiting Platform to process personal details recruitment and selection information data related to your engagement licensing data remuneration and benefits data leave data attendance data performance management data training and development data disciplinary and grievance data and equality and diversity data.

Data Retention

We retain personal information for as long as necessary to carry out the processing activities described in this Privacy Notice including but not limited to for our hiring and recruitment purposes compliance with applicable laws regulations rules and requests of relevant law enforcement and/or other governmental agencies and protecting our our employees and our business partners and clients rights property or safety and the rights property and safety of others. We may retain personal information for a longer period of time if a longer retention period is required or permitted by applicable law as well as our records retention requirements and policies. For example we may retain your personal information for longer periods of time such as to carry out our human resources operations resolve disputes establish legal defenses conduct audits pursue legitimate business purposes enforce our agreements comply with applicable laws or based upon other criteria including but not limited to the sensitivity and volume of such specific circumstances we may also retain your personal information for longer periods of time so that we have an accurate record of your dealings with us in the event of any complaints or challenges.

On behalf of ESN Swim School LLC ESN Gyms LLC and in accordance with the terms of the agreement between JazzHR and ESN Swim School LLC and ESN Gyms LLC JazzHR stores the recruitment data submitted via the Recruiting Platform for backup purposes in the event of a disaster or cyber incident.

If you are employed by ESN Swim School LLC or ESN Gyms LLC the account you created through the Recruiting Platform (JazzHR) during your application process will be retained and active throughout your employment. This account allows active employees to access the internal career page and explore future opportunities within the organization.

Personal information submitted through the Recruiting Platform will be transferred to the Companys Human Resources Information System (HRIS) upon hire.

This information will be stored in the HRIS and used for employment-related purposes including onboarding payroll benefits administration compliance and other HR functions.

Disclosures of Personal Information for a Business Purpose

We do not:

• Sell job applicants personal information;
• Share or disclose job applicants personal information for cross-context behavioral advertising;
• Use job applicants sensitive personal information for purposes other than those allowed by the CCPA as set out in Cal. Code Regs. tit. 11 7027(m); or
• Sell or share the personal information of job applicants under 16 years of age as those terms are defined under the CCPA.

We generally disclose and in the preceding 12 months we may have disclosed the categories of personal information listed above in Information We Collect to the following categories of entities for business or commercial purposes as described in Use Disclosure and Other Processing of Personal Information above:

To personnel at our subsidiaries and affiliates;

To our service providers such as IT operating system and platform vendors human capital SaaS solutions security vendors monitoring and data analytics providers benefits providers auditors accountants outside legal counsel professional advisors contractors suppliers designated agents and other professional services companies and;

To other third parties such as regulatory authorities or other third parties in response to legal process or other legal reporting requirements; and to potential buyers (and their agents and advisors) in connection with any proposed merger acquisition or any form of sale or transfer of some or all of our stock or assets (including in the event of a reorganization dissolution or liquidation); trade union representatives (if applicable); and other similar third parties where disclosure is required for an ordinary business purpose in connection with our provision of services.

Rights of California Residents

If you are a California resident you have certain rights relating to your personal information. This section describes those rights and explains how to exercise them.

Know and Access: You have the right to request twice in a 12-month period that we disclose the personal information we have collected about you including the categories of personal information the categories of sources from which the personal information is collected the business or commercial purpose for collecting selling or sharing personal information the categories of third parties to whom we disclose personal information and the specific pieces of personal information we have collected about you.

• Correction: You have the right to request that we correct the personal information we maintain about you if that information is inaccurate.
• Deletion: You have the right to request that we delete certain personal information we have collected about you subject to certain exceptions.
• Portability: You have the right of portability or the right to have us transfer your personal information to other persons or entities upon your request.

How to Submit a Request

You can exercise your privacy rights by submitting a request to us through email to

Verifying Requests

To help protect your privacy and maintain security we will take steps to verify your identity before granting access to your personal information or complying with your request. If you ask us to provide you with specific pieces of personal information we may require you to sign a declaration under penalty of perjury that you are the individual whose personal information is the subject of the request and provide appropriate proof of identity. For requests to know or delete information about a child under the age of 13 we accept requests for information regarding minors under the age of 13 if we can determine that such requests were submitted by a parent or guardian.

Authorized agents may initiate a request on your behalf using the same methods described above. Authorized agents will be required to provide proof of their authorization and we may also require that you directly verify your identity and the authority of the authorized agent. You may also provide us with a signed and dated power of attorney naming the authorized agent as your representative.

Responding to Requests

Within 10 days of receiving your request to delete request or to know we will confirm receipt of the request and provide information about how we will process the request. Generally we will respond to your request within 45 days. If we need more time to respond we will provide you with notice and an explanation of the reason we need more time to respond.

We may deny your request if we cannot verify your identity or are legally permitted to deny the request such as if doing so proves impossible or would involve disproportionate effort. If we deny your request we will explain the basis for the denial provide or delete any personal information that is not subject to the denial and refrain from using the personal information retained for any purpose other than as permitted by the denial. We will maintain a record of your request and our response for 24 months. To the extent permitted by applicable law we may charge a reasonable fee to comply with your request if the request is manifestly unfounded excessive or repetitive.

Changes to this Notice
We may update this Notice to reflect the changes in our privacy practices at any time and without prior notice to you. When we do so we will update the Effective Date above. We encourage you to periodically review this Notice for the latest information on our privacy practices.

CONSENT

By providing such information through the Recruiting Platform you agree to the collection use processing disclosure and retention of your personal information as set forth in the Notice and you further agree to the terms and conditions of ESN Swim School LLC and ESN Gyms LLC.

ESN Swim School LLC and ESN Gyms LLC collects data including personal information that you submit through the Recruiting Platform. This data is used by ESN Swim School LLC or ESN Gyms LLC for recruiting-related purposes. The Recruiting Platform uses cookies and other tracking technology and may combine and analyze personal information to provide deidentified public analytics. ESN Swim School LLC or ESN Gyms LLC may also use this information to send relevant information about careers and opportunities at ESN Swim School LLC and ESN Gyms LLC to analyze the effectiveness of recruitment efforts and resources and provide candidates with a personalized online experience.

By submitting your recruiting related information you acknowledge that you have read and understood this Notice and consent to the use of your information as set out below. You are not required to provide any information to ESN Swim School LLC or ESN Gyms LLC but failing to do so may result in not being able to continue your candidacy for the job for which you have applied.

ESN Swim School LLC and ESN Gyms LLC Recruitment-Related Notification

This Job Applicant Privacy Notice and Notice at Collection describes ESN Swim School LLC and ESN Gyms LLCs practices in connection to collecting and processing of personal information through the Recruiting Platform.

Refer to the Company for complete details.