Helpdesk Administrator- Fixed Term

Scunthorpe - UK

Yearly Salary: £ 23871 - 24529

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Are you highly organised tech-savvy and passionate about delivering excellent customer service DN Colleges Group is looking for a proactive Helpdesk Administrator to join our Estates team. This is a key role supporting the Buildings Manager and Contracts & Compliance Manager in delivering a professional and efficient helpdesk and administrative service across the College.

Youll be at the heart of our Estates operations helping to manage data streamline processes and ensure compliance and service standards are met.

This is a Fixed Term role up to 14 months - Maternity Cover

Key Responsibilities

Manage the Estates helpdesk system prioritising and assigning jobs.
Maintain data quality and support compliance reporting.
Assist with general administration including finance maintenance and facilities.
Support record keeping and digitisation of departmental documents.
Generate helpdesk reports and support KPI analysis for service improvement.

Essential Criteria

Level 3 qualification in a relevant discipline or equivalent experience in estates/facilities/education.
GCSE English and Maths at grade C/4 or above.
Experience in an administrative role within estates or education.
Proficient in Microsoft Office especially Excel.
Strong communication organisational and problem-solving skills.

Why Join Us

Competitive salary
30 Bookable annual leave days bank holidays and 2 weeks off at Christmas.
Professional development opportunities.
Access to same-day GP appointments high street discounts discounted hair and beauty treatments electric car scheme.
On-site gym & florist (site dependent).
Access to our In-house Food Hall & Coffee Shops.

Additional Information

Safer Recruitment: As part of the recruitment process and in line with keeping children safe in education we will conduct social media checks on shortlisted candidates. Additionally before commencing employment all employees undergo safer recruitment checks including an enhanced DBS.
Right to Work: Applicants must be authorised to work in the UK. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Closing date: 9th November

Interview date: 20th November

For further information or an informal chat about the role please contact .

About us

North Lindsey College has been a key training provider in Scunthorpe for over 60 years helping thousands of people throughout the years to go on to achieve their dreams.

We offer post-16 study programmes apprenticeships traineeships part-time short courses and Higher Education programmes.

Across all of our provision we work closely with employers across every sector in this region and further afield to help you gain the skills you need to progress into your chosen career.

The benefits

All employees at DN Colleges Group enjoy a generous annual leave allowance as well as an additional 2 weeks closure over the Christmas period. We encourage all our teams to take regular breaks no longer than 3 weeks to enjoy a healthy work life balance.

DN Colleges Group are committed to Health and Wellbeing of all our employees. We have an increasing number of provisions exclusive to our employees designed to help you stay at your best or to assist and provide support when you need it.

Vivup Employee Wellbeing and Benefits platform
Wellness initiatives onsite during your working week. This could include healthvisitors financial advisers or physio specialists.
Onsite fitness classes at lunchtime or after work in conjunction with our Sports colleagues.
Cycle to Work and Electric car scheme
Free Eye Care Vouchers
Discounted Hair and Beauty services
On site nursery
Online access to Remploy which is our 24/7 confidential mental health and counselling resource.
In house counselling/safeguarding specialists to assist in Wellbeing

Lets Teach Programme
Lets Teach The LETs teach programme supports new members of teaching staff in terms of college systems and key teaching and learning areas including new staff lesson visits and postcard peeps. Each new member of staff has an allocated Lead Practitioner who works closely with them throughout the programme.

Lets Bloom
The LETs Bloom Programme aims to connect our experienced and qualified teachers to share best practice and support continued risk-taking as we continue to add depth to our teaching craft. Teachers volunteer on this one year programme working closely with the Learning Enhancement Team capturing their experimentation in a journal.

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Are you highly organised tech-savvy and passionate about delivering excellent customer service DN Colleges Group is looking for a proactive Helpdesk Administrator to join our Estates team. This is a key role supporting the Buildings Manager and Contracts & Compliance Manager in delivering a professi...