TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client provider of digital technology and transformation information technology and services
Position: Project Manager I
Location: Frisco TX 75034
Job Type: Temporary Assignment
Role Overview
- The Enterprise Release Manager (Production Releases) plays a critical role in ensuring smooth controlled and reliable delivery of application and infrastructure changes into production environments.
- This position oversees end-to-end release management processes ensuring quality governance and coordination across multiple teams and stakeholders.
- The role requires strong organizational communication and leadership skills to manage high-visibility enterprise releases with minimal business disruption.
Core Responsibilities
- Lead and manage the release management lifecycle including intake processes through tools such as Jira and ServiceNow.
- Oversee release intake conflict resolution change deconfliction and the creation of release packages to prevent production outages.
- Maintain a clear and auditable record of release approvals artifacts and timelines.
- Serve as the central coordination point between development QA infrastructure and operations teams to ensure release readiness and smooth deployments.
- Continuously evaluate and improve release processes to enhance efficiency quality and control.
Release Execution
- Coordinate closely with application teams to ensure deployment packages rollback plans and validation steps are prepared and approved before release execution.
- Lead release bridge calls during deployment events managing activities monitoring progress tracking timelines and driving issue triage in real time.
- Ensure deployment events follow pre-approved plans with minimal business impact and strong incident preparedness.
- Partner with DevOps and support teams to ensure CI/CD processes are followed and aligned with enterprise release governance.
CAB Coordination
- Represent the release management function during daily CAB (Change Advisory Board) meetings presenting release packages and addressing queries.
- Ensure that all Change Requests (CRs) are properly documented risk-assessed and scheduled for appropriate release windows.
- While the team does not have final approval authority ensure CAB alignment and readiness for all production deployments.
Release Cadence
- Manage a dynamic release schedule supporting multiple enterprise-level releases per month (e.g. three or more major releases).
- Work closely with business and marketing teams to align releases with strategic initiatives and time-sensitive campaigns.
- Maintain strong communication and planning discipline to manage overlapping releases and minimize deployment risk.
Work Schedule & Coordination Model
- Coordinate between onshore and offshore resources to ensure 24/7 coverage during release events.
- Offshore team members typically work during deployment windows (midnight Central Time) to support execution. 3 or 4 major releases in a month.
- Onshore resources lead post-deployment triage and coordination activities during business hours.
- Ensure pre-deployment activities validations and stakeholder communications are completed within standard working hours.
Required:
- Bachelors degree in Computer Science Information Technology or related field.
- 8 years of IT experience with at least 4 years in release management or production operations in an enterprise-scale environment.
- Hands-on experience with Jira ServiceNow and CI/CD tools (e.g. Jenkins GitLab Azure DevOps).
- Strong understanding of change and incident management processes (ITIL framework).
- Excellent communication stakeholder management and coordination skills.
- Ability to manage multiple concurrent releases in a complex high-availability production environment.
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client provider of digital technology and transformation information technology and services Position: Project Manage...
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client provider of digital technology and transformation information technology and services
Position: Project Manager I
Location: Frisco TX 75034
Job Type: Temporary Assignment
Role Overview
- The Enterprise Release Manager (Production Releases) plays a critical role in ensuring smooth controlled and reliable delivery of application and infrastructure changes into production environments.
- This position oversees end-to-end release management processes ensuring quality governance and coordination across multiple teams and stakeholders.
- The role requires strong organizational communication and leadership skills to manage high-visibility enterprise releases with minimal business disruption.
Core Responsibilities
- Lead and manage the release management lifecycle including intake processes through tools such as Jira and ServiceNow.
- Oversee release intake conflict resolution change deconfliction and the creation of release packages to prevent production outages.
- Maintain a clear and auditable record of release approvals artifacts and timelines.
- Serve as the central coordination point between development QA infrastructure and operations teams to ensure release readiness and smooth deployments.
- Continuously evaluate and improve release processes to enhance efficiency quality and control.
Release Execution
- Coordinate closely with application teams to ensure deployment packages rollback plans and validation steps are prepared and approved before release execution.
- Lead release bridge calls during deployment events managing activities monitoring progress tracking timelines and driving issue triage in real time.
- Ensure deployment events follow pre-approved plans with minimal business impact and strong incident preparedness.
- Partner with DevOps and support teams to ensure CI/CD processes are followed and aligned with enterprise release governance.
CAB Coordination
- Represent the release management function during daily CAB (Change Advisory Board) meetings presenting release packages and addressing queries.
- Ensure that all Change Requests (CRs) are properly documented risk-assessed and scheduled for appropriate release windows.
- While the team does not have final approval authority ensure CAB alignment and readiness for all production deployments.
Release Cadence
- Manage a dynamic release schedule supporting multiple enterprise-level releases per month (e.g. three or more major releases).
- Work closely with business and marketing teams to align releases with strategic initiatives and time-sensitive campaigns.
- Maintain strong communication and planning discipline to manage overlapping releases and minimize deployment risk.
Work Schedule & Coordination Model
- Coordinate between onshore and offshore resources to ensure 24/7 coverage during release events.
- Offshore team members typically work during deployment windows (midnight Central Time) to support execution. 3 or 4 major releases in a month.
- Onshore resources lead post-deployment triage and coordination activities during business hours.
- Ensure pre-deployment activities validations and stakeholder communications are completed within standard working hours.
Required:
- Bachelors degree in Computer Science Information Technology or related field.
- 8 years of IT experience with at least 4 years in release management or production operations in an enterprise-scale environment.
- Hands-on experience with Jira ServiceNow and CI/CD tools (e.g. Jenkins GitLab Azure DevOps).
- Strong understanding of change and incident management processes (ITIL framework).
- Excellent communication stakeholder management and coordination skills.
- Ability to manage multiple concurrent releases in a complex high-availability production environment.
TekWissen Group is an equal opportunity employer supporting workforce diversity.
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