HR Systems Business Analyst
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Job Summary
HR Systems Business Analyst
Exciting 18-month contract in the insurance industry supporting HR technology transformation. Work on global AI-driven initiatives in a hybrid environment based in Waterloo or Toronto. Ideal for professionals experienced in HR systems UAT leadership SaaS platforms and stakeholder engagement across time zones.
What is in it for you:
Salaried: $50-55 per hour.
Incorporated Business Rate: $60-65 per hour.
18-month contract with the potential for permanent employment.
Full-time position: 37.50 hours per week.
Weekday schedule from 9 am to 5 pm.
Hybrid work: 3 office days from Tuesday to Thursday.
Meetings may begin as early as 8 am.
Flexibility required for occasional evening calls with colleagues in Asia.
Responsibilities:
Lead the analysis and documentation of business and user requirements through discovery sessions with HR and business stakeholders.
Update and maintain functional specifications process maps and validate UI/UX using human-centered design methodologies.
Define and oversee risk-based test strategies including functional and non-functional test planning scope definition coverage targets and reporting.
Create and manage test plans requirements traceability matrices and regression suites to support reliable and repeatable releases.
Coordinate testing activities across system integration user acceptance and regression cycles ensuring traceability and audit compliance.
Organize and facilitate user acceptance testing including participant readiness script development triage and sign-off.
Conduct defect triage meetings and drive resolution across internal and vendor teams.
Monitor and report on quality metrics providing insights to improve future project delivery.
Coordinate accessibility performance privacy and reliability testing in collaboration with platform and security teams.
Ensure readiness of testing environments and use of anonymized or synthetic data in non-production settings.
Support vendor release assessments participate in change management and ensure alignment with the release calendar.
Identify opportunities for continuous improvement and contribute to the development of templates checklists and process documentation.
Work effectively in a global environment flexing across time zones and project types (projects enhancements BAU).
What you will need to succeed:
Bachelors degree in a relevant field such as Business Human Resources Information Systems or a related discipline is preferred.
3 years of experience in a business systems or HR systems analyst capacity supporting enterprise-level HR technology.
Proven experience in test leadership including defining test strategies managing execution and handling defect management.
Practical experience with HR SaaS platforms such as Workday Cornerstone EdCast Gallup or Workhuman.
Strong understanding of software development lifecycles including Agile and Waterfall models.
Hands-on experience with tools like JIRA Xray or Test Plans for managing tests and tracking defects.
Excellent communication and facilitation skills with experience leading workshops and coordinating user acceptance testing.
Exposure to human-centered design practices with CHRP/CHRL or PMP certifications considered an asset.
Familiarity with accessibility and performance testing concepts and HR data privacy standards.
Experience coordinating with vendors or managed service providers within HR technology ecosystems.
Technical aptitude or exposure to configuration or coding is a plus.
Why Recruit Action
Recruit Action (agency permit: AP-2000003) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.
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Company Industry
IT Services and IT Consulting
Key Skills
- Administration And Accounting
- Law Enforcement
- AECOM
- Apache
- ABB
- Corporate Development
