AVP, Program Management-Agentic AI

Ready to build the future with AI
At Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of whats possible this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today. Get to know us at and on LinkedIn X YouTube and Facebook.

Inviting applications for the role of AVP Program Management-Agentic AI!!
In this role youll be part of Genpacts transformation under GenpactNext as we lead the shift to Agentic AI Solutionsdomain-specific autonomous systems that redefine how we deliver value to clients. Youll help drive the adoption of innovations like the Genpact AP Suite in finance and accounting with more Agentic AI products set to expand across service lines.
The Program Manager Agentic AI PMO Office will act as the execution engine behind our Agentic AI strategy enabling disciplined progress across all workstreams Sales Solutioning Implementation Product Marketing Tech HR and Support. You will own the central governance rhythm provide leadership visibility on progress and gaps and ensure teams stay aligned accountable and on track.
This is a high-visibility role that brings structure to velocity connecting dots resolving blockers and translating ambition into action.

Key Responsibilities
Program Governance & Accountability
Set up and manage structured governance forums (weekly/fortnightly/monthly) to track initiative progress across pods and functions.
Establish and maintain a centralized execution tracker for all Agentic AI workstreams.
Enable prioritization and risk resolution through leadership visibility and data-backed recommendations.
Dashboards & Visibility
Design and operationalize real-time dashboards to monitor OKRs key initiatives and impact metrics.
Ensure periodic reporting to Agentic AI and executive leadership on milestones blockers and business outcomes.
Cross-Workstream Orchestration
Act as the bridge between pod leads Sales Solutioning Implementation Product Tech Marketing HR to align goals timelines and dependencies.
Track key talent movement resourcing needs and capability readiness in collaboration with HR and Delivery teams.
Outcome Enablement
Chase high-priority outcomes across rotations pipeline acceleration and product milestones.
Support special initiatives (e.g. launches QBRs pricing changes) with structured plans and timely follow-through.
Thought Leadership & Internal Evangelism
Synthesize insights best practices and learnings from program execution into internal artifacts (e.g. playbooks frameworks retrospectives).
Support and co-author internal knowledge content leadership updates monthly newsletters success stories and business reviews.
Act as a culture carrier of Agentic AI ways of working helping define and evolve what good looks like across functions.

Who You Are
A doer and orchestrator who thrives in ambiguity and builds clarity
Strong on structure communication and attention to detail
Comfortable working with senior leaders handling cross-functional complexities and moving at speed
A systems thinker with a bias for execution

Qualifications we seek in you!
Minimum Qualifications
experience in a Program Management Transformation PMO or Business COO role
Experience working in matrixed environments across GTM Product Tech and Support functions
Hands-on with dashboards trackers and project management tools
Strong business acumen stakeholder engagement skills and executive presence
Bonus: Experience contributing to internal thought leadership operating playbooks or transformation accelerators

Why This Role Matters
As we scale Agentic AI at Genpact this role ensures that execution is not just fast but focused visible and impactful. Youll help create the operating cadence and collective muscle memory that turn strategy into momentum.
Why join Genpact
Lead AI-first transformation Build and scale AI solutions that redefine industries
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your careerGain hands-on experience world-class training mentorship and AI certifications to advance your skills
Grow with the best Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace
Committed to ethical AI Work in an environment where governance transparency and security are at the core of everything we build
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.