Customer Service Agent
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Job Location:
Houston, MS - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Job Description
We are seeking a dedicated and detail-oriented Customer Service Agent to join our growing this role you will be the first point of contact for our clients providing exceptional support and ensuring that every interaction reflects our companys commitment to excellence. Youll work closely with internal teams to resolve inquiries efficiently and ensure customer satisfaction at every stage.
Responsibilities
Handle inbound and outbound customer communications in a professional and timely manner.
Provide accurate information regarding products services and company policies.
Maintain detailed records of customer interactions and feedback.
Collaborate with internal departments to ensure prompt issue resolution.
Identify opportunities to improve customer experience and operational efficiency.
Uphold a positive company image through courteous and consistent service.
Qualifications :
Qualifications
High school diploma or equivalent; associate or bachelors degree preferred.
Previous experience in customer service consulting support or related fields.
Excellent communication problem-solving and interpersonal skills.
Strong attention to detail and ability to multitask in a fast-paced environment.
Proficiency in Microsoft Office and customer management systems (CRM experience is a plus).
Professional attitude with a commitment to maintaining confidentiality and integrity.
Additional Information :
Benefits
Competitive annual salary ($51000$54000)
Opportunities for professional growth and career advancement
Comprehensive training and development programs
Supportive and collaborative work environment
Paid time off and performance-based incentives
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Corporate
- Lighting
- Marketing & Advertising
- Back Office
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
