IT Specialist
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Job Location:
Monthly Salary:
Posted on:
21-10-2025
Vacancies:
1 Vacancy
Job Summary
- Provide first and second-line technical support for our employees (on-site and remote) regarding hardware (workstations laptops Game Consoles) software and network issues.
- Manage user accounts permissions and groups in Active Directory.
- Administer and support users in key business applications including Google Workspace Autodesk Adobe Creative Suite.
- Troubleshoot and resolve issues on both Windows and macOS operating systems.
- Handling the preparation and configuration of employee hardware and assisting with the procurement and decommissioning processes
- Maintain an accurate inventory of hardware assets and software licenses.
- Provide technical assistance for video conferencing tools like Google Meet Zoom and Slack.
- Diagnose and resolve technical problems remotely using tools like TeamViewer.
- Create and maintain technical documentation guides and records of issue resolutions.
- Advise employees on security best practices and company IT policies
Qualifications :
Required (Must-have):
- Proven experience (min. 2 years) in an IT support helpdesk or desktop support role.
- Strong practical knowledge of Windows 11
- Hands-on experience with Active Directory for user and group management.
- Experience administering Google Workspace (G Suite) or Microsoft 365.
- Solid hardware troubleshooting skills (Workstations laptops and other peripherals).
- Fundamental understanding of networking concepts (TCP/IP DNS DHCP VPN Wi-Fi)
Nice-to-have:
- Experience supporting creative software like Autodesk (e.g. Maya 3ds Max) Adobe Creative Suite.
- Familiarity with version control systems like Perforce Git.
- Experience with Mobile Device Management solutions or Unified Endpoint Management solutions
- Basic scripting knowledge (e.g. PowerShell Bash) for automation.
Soft Skills:
- You are patient empathetic and dedicated to providing a world-class customer service experience.
- You are a natural problem-solver able to analyze issues from symptoms to root cause.
- You are a self-starter capable of working independently and taking ownership of your tasks.
- You learn new technologies quickly and are always eager to tackle new technical challenges.
- You have excellent interpersonal skills and can communicate technical concepts to non-technical users clearly.
Additional Information :
What we offer:
- Private medical healthcare including dental treatment for PCF members and their families (Signal Iduna).
- MultiSport card for you and your family members or friends.
- Free library with a wide range of games and books you have unlimited access to.
- In-company Polish and English language classes.
- Fresh fruit snacks and beverages for everyone in the office.
- Flexible working hours.
- Free virtual health and mental wellbeing sessions are included in the plan for members and their dependents.
- Personal development opportunities and ability to work in a global environment.
- Work in a creative team with people full of passion for what they do.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- SQL
- Active Directory
- Information Technology
- Access Points
- System Software
- Database
- Infrastructure
- Linux
- Project Management
- Internet
- Troubleshoot
- PC
- Procedures
- Setup
- hardware
About Company
People Can Fly is one of the leading independent AAA games development studios with an international team of hundreds of talented individuals working from offices located in Poland, UK, US, and Canada, and from all over the world thanks to our remote work programs.Founded in 2002, we ... View more
