Service Desk Team Member The Warehouse, Botany Downs (Fixed term contract)
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Job Location:
Auckland - New Zealand
Monthly Salary:
Not Disclosed
Posted on:
21-10-2025
Vacancies:
1 Vacancy
Job Summary
Note this is a fixed-term contract with an end date of the 5th of December 2026.
This exciting and dynamic role is a perfect fit for someone who understands the value of exceptional customer service. As a Customer Service Team Member youll be stationed at our in-store service desk where youll play a pivotal role in ensuring our customers receive the highest level of service possible.
Your day-to-day responsibilities will include answering customer inquiries and providing advice to processing returns exchanges refunds and transfers. Youll also provide support to our Loss Prevention team by assisting with security measures and ensuring the safety of our store. Additionally youll help supervise and support the Checkout area as needed ensuring that all transactions run smoothly and efficiently.
Were looking for a team player with excellent communication skills a positive attitude and the ability to work well under pressure. If youre passionate about delivering exceptional customer service and are ready to take on new challenges and opportunities then we want to hear from you!
Hours of work are:
- Tuesday-Saturday - 8am - 4.30pm
Qualifications :
Ideally you will have:
- Previous experience in retail hospitality or a customer facing role
- A positive can-do attitude
- Strong attention to detail
- The ability to undertake heavy lifting climbing ladders and being on your feet for long periods
Additional Information :
What can The Warehouse offer you
- Warehouse Group discount card (including Noel Leeming Torpedo7 1-Day deals and 15% off at The Warehouse and Warehouse Stationery)
- A paid day off on your birthday
- Continuous training and development
- Career progression a great steppingstone into other internal opportunities
- Wellness and discretionary leave
- Plus loads more!
Remote Work :
No
Employment Type :
Contract
Key Skills
- Dhcp
- Ethernet
- Information Technology Sales
- Customer Development
- ITI
About Company
The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New ... View more
