Single Lending Desktop (SLD) – Product, Senior Associate
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Job Location:
Wilmington, DE - USA
Monthly Salary:
Not Disclosed
Posted on:
21-10-2025
Vacancies:
1 Vacancy
Job Summary
You enjoy shaping the future of product innovation as a core leader driving value for customers guiding successful launches and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As aProduct Senior Associatein Acquisition & Engagement Platform - Single Lending Desktopteam you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader you will act as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground you guide the successful launch of products gather crucial feedback and ensure top-tier client experiences. With a strong commitment to scalability resiliency and stability you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns maintains and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the products key success metrics such as cost feature and functionality risk posture and reliability
- Acts as the Business Analyst for 1 or more sprint teams including gathering and documenting requirements managing Agile metrics and driving Agile ceremonies
- Build and manage key relationships by collaborating with lines of business user community engineering architecture and a diverse set of product teams across the enterprise to understand their needs and drive results
- Communicate effectively by representing the product in various settings with a range of stakeholders
- Serve as a center for knowledge and proactively solve problems
- Demonstrate deep curiosity about the product experience space and actively connect that curiosity and knowledge to teams that can effect change
Required qualifications capabilities and skills
- 3 years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle design and data analytics
- Proven ability to lead product life cycle activities including discovery ideation strategic development requirements definition and value management
- Demonstrated customer obsession with the ability to build and maintain strong productive relationships with the line of business user community and engineering partners and the ability to translate customer needs into clear product delivery requirements
- Strong team player and leader who inspires action and performance within their team and builds credibility across the enterprise
- Demonstrated ability to drive change through influence and collaboration across a matrix organization in a highly dynamic environment with strong partnership consulting and influence skills
- Exceptional written and presentation skills
- Experience working in an Agile environment and with Agile project methodologies and tools including JIRA; ability to navigate JIRA create issues and utilize advanced capabilities such as creating dashboards
- Knowledge of the Card Lending business including Card Lending Services and Fraud Prevention Operations areas
- Experience eliciting and documenting requirements building backlogs and driving Agile ceremonies
Preferred qualifications capabilities and skills
- Demonstrates innovation and creativity; generates new ideas and provides forward-thinking leadership
- Collaborates effectively with global teams showing initiative and autonomy while functioning well in both in-person and virtual environments
- Adapts quickly to changing stakeholder or management direction maintaining strong organization and meeting tight deadlines
Required Experience:
Senior IC
Key Skills
- VDI
- SQL
- Active Directory
- VMware
- Citrix
- Group Policy
- PowerShell
- OS
- Windows
- SCCM
- Security Patches
- Troubleshoot
- Desktop
- hardware
- Technical Support
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
