Assistant Spa & Fitness Manager
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Operations & Guest Experience
Support the Spa & Wellness Manager in daily spa operations to ensure smooth and efficient delivery service.
Supervise spa receptionists therapists wellness instructor and Spa Attendant ensuring service standards are consistently maintained.
Handle guest inquiries feedback and complaints professionally and promptly.
Monitor therapist schedules treatment room allocations and daily spa bookings.
Ensure spa cleanliness hygiene and ambiance are maintained according to brand standards.
Manage daily opening and closing procedures. Assist in handling overbookings and VIP guest arrangements.
Ensure all spa products and equipment are in good condition and properly stocked.
Administration & Financials
Assist in preparing daily weekly and monthly spa reports.
Support in monitoring and achieving revenue targets and KPI goals.
Manage stock control product usage and monthly inventory checks.
Ensure accurate billing cash handling and adherence to accounting procedures.
Maintain all necessary records such as attendance rosters and training logs.
Sales Marketing & Training
Promote spa treatments memberships and retail products to increase revenue.
Support marketing initiatives promotions and special spa events.
Conduct regular team briefings and motivate staff to achieve upselling targets.
Provide on-the-job training and ensure all team members follow SOPs and brand standards.
Leadership & Team Management
Assist in staff scheduling performance evaluations and disciplinary actions when necessary.
Ensure positive communication and teamwork among spa staff.
Maintain professional grooming standards and behavior within the team.
FITNESS MANAGER KEY DUTIES AND RESPONSIBILITIES
Gym Operations
Oversee daily operations of the gym to ensure all equipment and facilities are clean safe and well-maintained.
Conduct opening duties in the morning and ensure the gym is ready for guest use before opening hours.
Regularly inspect gym machines and equipment reporting any faults or maintenance needs immediately.
Maintain hygiene standards and ensure all cleaning and sanitation protocols are followed.
Ensure towels water and amenities are available and replenished as needed.
Guest Interaction & Assistance
Greet guests warmly and provide assistance with gym equipment and usage.
Offer guidance on safe and effective exercise techniques to guests.
Conduct fitness orientations and basic consultations for new guests alongside with Recreation Manager.
Maintain a professional and approachable demeanor ensuring all guests feel comfortable and supported during their workout.
Safety & Compliance
Monitor the gym area continuously during operating hours to ensure guest safety.
Enforce gym rules and regulations respectfully to maintain order and safety.
Ensure first aid readiness and immediate response in case of any incident.
Follow all company health and safety procedures including emergency protocols.
Administration & Reporting
Handling maintenance issues incidents or guest feedback.
Monitor and manage inventory of gym towels water bottles and other supplies.
Coordination & Team Support
Work closely with the Recreation Manager to support overall wellness programs when required.
Collaborate with Recreation Manager for Fitness Activities which should be done by both Recreation Manager and Fitness Manager.
Communicate effectively with management regarding any operational updates or guest concerns.
Professional Standards
Maintain professional appearance and punctual attendance particularly for morning operations.
Uphold Avani brand standards in guest service communication and behavior.
Demonstrate enthusiasm for wellness fitness and guest engagement.
Additional Information :
We are Upbeat - We are Open-Minded - We are Genuine
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Sales Experience
- Customer Service
- Hotel Experience
- Organizational skills
- Hospitality Experience
- Computer Skills
- Management Experience
- Millennium
- Dermal Fillers
- Front Desk
- Esthetic Laser Treatment
- Leadership Experience
About Company
In the sustainable food sector, we work with large food companies, providing them with professional consulting services to help them add sustainable food to their supply chains, thereby improving food safety and food quality, and improving animal welfare. Our partners include leading ... View more
