Technology Services Lead Engineer

The M25 is one of our Flagship projects in the UK! It is the most used part of the UK Strategic Road Network with it seeing over 200000 vehicles per day and its a critical infrastructure asset for personal and goods vehicles into and around our capital. The network includes around 800 structures and 5 tunnels so it requires high levels of performance constant improvement and repairs to keep it operating smoothly.

Weve formed a Joint Venture project called Connect Plus Services (CPS) to work with our partners to widen operate and maintain the M25 under a 30-year contract until 2039 and we are looking for someone to join our esteemed Connect Plus Services Technology Team and take on a leadership role in maintaining and enhancing the M25s critical technological infrastructure. As a Lead Engineer you will oversee and manage a team of up to four engineers and technicians ensuring effective task allocation performance management and operational excellence.

Beyond management you will play a hands-on role in the field attending jobs where necessary and providing expert guidance to your team. Your team will be responsible for the cyclic maintenance and fault rectification of key roadside technology including CCTV Emergency Roadside Telephones (ERT) MIDAS RCC NTIS HAWIS Traffic Signals and Message Signs. You will ensure all maintenance and repair activities are carried out in line with National Highways and Technology Services quality plans meeting contractual requirements and timescales.

If youre ready to lead a dynamic team and contribute to the future of one of the UKs most vital transportation networks we invite you to join us.

Responsibilities

• Adhere to the Zero Harm safety process at all times and record/report any health and safety concerns to the line manager as soon as possible.
• Provide a customer-focused service-oriented and commercial approach to all work.
• Supervise and manage a team of up to four engineers and technicians ensuring efficient task allocation workload distribution and high performance.
• Oversee team responsibilities including timesheets annual leave sickness and absence management.
• Support field teams by attending jobs when necessary providing guidance and ensuring all work meets contractual KPIs and quality standards.
• Carry out cyclic maintenance and fault rectification on roadside technology including CCTV ERT MIDAS RCC NTIS HAWIS Traffic Signals and Message Signs.
• Develop and implement fault reduction strategies within each sector.
• Ensure NH Service Now data is accurately captured and recorded.
• Attend faults knockdowns and carry out corrective maintenance including site and equipment reinstatement.
• Routinely liaise with the NH RCC and TOC.
• Attend meetings when required.
• Maintain proficiency in the operation and maintenance of all National Highways systems (hardware and software) within each Control Office.
• Responsible for regional engineers NHSS 8 sector scheme portfolios ensuring CPS compliance.
• Respond to emergencies in line with emergency procedures and provide technical liaison for third-party faults.
• Ensure all equipment is logged stored securely and maintained at all times.

Qualifications :

• Qualified to HNC or B/TEC Higher National Certificate in electronics/ telecommunications engineering (or an agreed equivalent qualification) or 8 years experience working on Motorway communications or closely related systems.
• NHSS8 Certified
• Good knowledge of NH communications infrastructure and standards.
• Good knowledge of NH testing / ADAMr requirements.
• NMCS 2 Communications experience i.e. good all round technology experience e.g. MIDAS CCTV VMS ERTs NTIS HAWIS Traffic Signals etc.
• Good communication skills.
• Able to manage a team
• Experience of working with the NRTS Contractor
• Able to work in different areas of the network and be flexible on working approaches

Additional Information :

Equality Diversity & Inclusion

We are an Equal Opportunities employer and we strive to build a workforce that truly reflects the communities we represent. We welcome candidates from all backgrounds regardless of age disability gender gender identity gender expression race religion or belief sexual orientation socioeconomic background and any other protected characteristic. If you decide to apply for an opportunity with us your application will be assessed based purely on your experience the essential and desirable criteria and your suitability for the role. We value each and every ones contribution as this builds our culture and means that if you work with us you will be included listened to and respected.

*Please note to be considered for this role you must be based in the UK and must already be able to legally work in the UK. We are unable to offer or provide sponsorship for this position*

You can be based in one of the following locations: Dartford South Mimms or Leatherhead.

Remote Work :

No

Employment Type :

Full-time