Tenant Facilities Manager

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Shaping the future of real estate for a better world.

At JLL we see a Brighter Wayforward for our clients our people our planet and our communities. With over 200 years of real estate experience we are and always have been in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better smarter more innovative ways of working. We approach our work in a warmer more optimistic and inclusive way.

JLL is a global leader in helping clients envision where people will live work play shop and eat.

What Youll Do

As our Tenant Facilities Manager youll take ownership of managing a diverse and dynamic portfolio of tenant works across multiple commercial this pivotal role youll serve as the primary point of contact for all tenant works ensuring every project is delivered to the highest standards within budget and operational guidelines. Your success will come from your ability to build and maintain strong stakeholder relationships across multiple tenant agencies while proactively engaging with clients to understand and exceed their expectations.

Your comprehensive responsibilities will encompass overseeing the entire procurement process and vendor management lifecycle from scoping and obtaining quotes to ensuring vendors deliver services on time and within budget. Youll administer and plan contracts professionally monitoring expiry dates and initiating re-procurement when required while ensuring continuous value delivery to tenants. Additionally youll provide critical 24/7 emergency support for tenant projects implement escalation and incident reporting procedures and ensure strict compliance with government procurement guidelines and safety requirements. Financial management forms a core component of your role including managing cost recovery processes.

What You Bring

Were seeking a motivated self-starter with a proven track record in facilities management and exceptional client service delivery. Your experience should include working in critical environments with hands-on knowledge of technical building systems including computer room air-conditioning chiller systems fire protection mechanical and electrical systems and building management systems (BMS). Youll need demonstrated expertise in vendor management for specialised services and a solid understanding of commercial contract interpretation and management.

Your professional background should showcase knowledge of local occupational health and safety requirements along with government procurement processes. We value candidates who possess strategic thinking capabilities and can effectively deal with ambiguity while solving complex problems. Your ability to balance multiple priorities while maintaining a keen eye for detail will be essential to your success in this role.

Key Skills & Attributes

Youre a natural communicator with excellent presentation skills and strong verbal and written communication abilities complemented by active listening skills that help you truly understand stakeholder needs. Your passion for quality drives you to maintain an eye for detail that ensures the best possible service delivery. As a self-motivated confident and energetic professional you can effectively handle stressful situations while remaining flexible and adaptable to rapidly changing circumstances.

Your goal-oriented nature helps you focus on meeting all performance targets while working collaboratively as a team player who can cooperate effectively with others. You exhibit honesty and trustworthiness in all your professional dealings and remain open to new ideas while being willing to challenge the status quo when it benefits your clients and organisation.

Ready to make an impact

Reporting directly to the Account Director youll play a crucial role in ensuring tenant expectations are not just met but exceeded while delivering best-practice operations and driving continuous improvement across our portfolio. This is an excellent opportunity to advance your career with a global leader in commercial real estate services.

What can you expect from us

As an organisation we dont just accept that we are a place of many different people but we embrace it we celebrate it and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why for more than a decade we continue to rank among the Worlds Most Ethical Companies.

We support applications from all underrepresented groups including Aboriginal and Torres Strait Islanders LGBT people with disability and people of all age religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Apply today quoting job reference number:MPREQ462255

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If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

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