Surveillance Specialist

General Summary Of Duties:

Duties include but are not limited to the following:

• Always monitors all areas of the property identifying potential security and/or safety risks and reporting them to the appropriate individual or entity for proper resolution
• Ensure quality observations and investigations in the Surveillance Department on assigned shift
• Maintains a working knowledge of rules and regulations of the Gaming Commission and ensures strict adherence to same throughout the property.
• Protects casino assets and gaming integrity through the consistent thorough monitoring of all activities on property particularly on the gaming floor
• Assists with directing the flow of Surveillance Reports to the proper individuals per Surveillance Management always maintaining the highest level of confidentiality
• Ability to work as a team.
• Maintains world class service levels in the Surveillance Department.
• Create daily activity reports and prepares necessary reports for management.
• Coordinates with the Surveillance Management when Surveillance discovers a matter which needs further investigation or attention as appropriate.
• Observes documents video coverage and reports any unusual or suspicious activities on property.
• Regularly inspects the premises identifying potential safety or security hazards and reporting same to Surveillance Management for proper resolution.
• Held accountable for the accuracy and thoroughness of departmental records and reports.
• Conduct daily player evaluations and rating audits
• Identify document and find solutions for operational improvement opportunities
• Monitors and analyzes daily gaming activity
• Has experience with operational case studies
• Has knowledge of house advantage as it pertains to player reinvestment
• The above statements represent a general outline of principal job functions and should not be construed as a complete description of all aspects and requirements inherent in this job.

Qualifications :

Performance Requirements: (Knowledge skills and abilities)

• Ability to read and interpret documents such as policy and procedure manuals maintenance instructions and other related documents.
• Ability to analyze gaming statistics and investigate discrepancies thoroughly.     
• Ability to write effective reports.  
• Ability to view surveillance footage and find conclusive supporting video facts. 
• Ability to respond to inquiries from Team Members or guests. 
• Ability to communicate effectively in one-on-one small group and large group situations.
• Ability to read write and communicate verbally in English.
• Ability to add subtract multiply and divide in all units of measure using whole numbers common fractions and decimals. 
• Ability to compute rate ratio and percent and to interpret data from graphs. 
• Ability to apply common sense reasoning to a variety of situations.
• Full Knowledge and understanding of company and department rules policies and procedures.
• Ability to watch and protect Craps Blackjack Roulette Baccarat and Specialty Games.
• Ability to complete thorough Player Evaluations on Craps Baccarat Roulette and Blackjack.
• Knowledge of Slot Advantage Play
• Experience working with BJ Survey and eConnect
• Works well in a team atmosphere. 
• Must be able to effectively make decisions in the room
• Must be able to conduct larger scale gaming investigations 
• Must be able to detect schemes cheating activity and advantage

Additional Information :

Education Requirements

Bachelors Degree in Criminal justice or related area from a four-year college or university preferred.
Desirables: Table Games Dealing School Preferred

Remote Work :

No

Employment Type :

Part-time