Security Supervisor
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Job Location:
Williamsburg, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
21-10-2025
Vacancies:
1 Vacancy
Job Summary
You are naturally energetic and alert to your surroundings. Your specialty is the ability to handle pressure and respond to emergencies. Whether writing an incident report or ensuring the safety of our team members and guests you understand what it takes to remain calm. Lock in your application with Westgate today!
Duties:
- Oversee and enforce daily procedures responsibilities and performance standards for all Security personnel.
- Supervise and manage Security Officers ensuring adherence to company policies state regulations and operational expectations.
- Manage disputes resolve complex problems and maintain a calm professional demeanor in high-pressure or emergency situations.
- Direct and/or conduct internal criminal and civil investigations; act as a liaison with Law Enforcement and Emergency Services.
- Supervise or conduct incident investigations respond to critical incidents and manage incident scenes including fire alarms.
- Manage and ensure compliance with government-mandated safety and security programs (e.g. bloodborne pathogen hazardous communication training).
- Provide exceptional customer service to guests and resort visitors addressing questions needs and concerns promptly and professionally.
- Collaborate with various departments to identify address and resolve operational or safety issues.
- Oversee resort surveillance operations including vehicle foot and video monitoring of pools storage areas and other key locations.
- Oversee the operation maintenance and integrity of security systems electronic locks and key control access systems.
- Perform essential administrative and computer-based tasks including typing incident reports managing email communications researching safety standards and maintaining electronic records.
- Write detailed and accurate reports for daily review meetings documenting crimes investigations and other required activities.
- Coordinate and supervise security coverage for special events and resort functions.
- Perform duties of subordinate officers or the Security and Safety Director as needed.
- Attend and actively participate in operational staff safety committee and risk management meetings as directed.
- Ensure all security activities comply with corporate policies state laws and Westgates Disaster Plans Emergency Procedures and Standard Operating Procedures.
To excel in this role you must embody our core values of integrity passion and a strong work ethic. These values are essential to our success and we are looking for someone who shares out commitment.
Qualifications :
- Ability to lift up to 35 pounds and work effectively in various outdoor weather conditions.
- Exceptional written and verbal communication skills with a proven ability to engage attentively and courteously with team members and guests at all levels.
- Must be at least 18 years old and possess a valid drivers license for operating company golf carts.
- Successful completion of a background check and drug test along with verification of eligibility to work in the United States.
- Possession of a Class D license.
- Certified by the American Red Cross.
- Proficiency in CPR AED and first aid techniques.
- Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law applicants who smoke or use tobacco products will not be considered for positions at Westgate.
Additional Information :
Why Westgate
- Comprehensive health benefits medical dental and vision
- Paid Time Off (PTO) vacation sick and personal
- Paid Holidays
- 401K with generous company match
- Get access to your pay as you need it with our Daily Pay benefit
- Family benefits including pregnancy and parental leave and adoption assistance
- Wellness Programs
- Flexible Spending Accounts
- Tuition Assistance
- Military Leave
- Employee Assistance Program (EAP)
- Life Disability Accident Critical Illness & Hospital Insurance
- Pet Insurance
- Exclusive discounts for Team Member (i.e. hotels cruise resorts restaurants entertainment etc.)
- Advancement & development opportunities
- Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other protected status under federal state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process please email with the job title and the location of the position for which you are applying.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- IT Experience
- Splunk
- IDS
- Cybersecurity
- ICD Coding
- Military Experience
- Host/Hostess Experience
- NIST Standards
- Security
- Information Security
- FISMA
- Supervising Experience
About Company
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, ... View more
