As Evaluation Quality Lead you will define and drive the cross-market strategy to enhance the accuracy consistency and reliability of car evaluations across Europe. Your mission is to strengthen merchant trust reduce claims-related costs and continuously improve processes tools and partnerships to uphold the highest evaluation standards.
You will:
- Analyze performance and root causes of evaluation discrepancies and claims to identify improvement opportunities and cost drivers.
- Define and lead the evaluation quality framework across European markets ensuring consistency transparency and alignment with business objectives.
- Develop and implement strategic initiatives to enhance tools processes and cross-market collaboration.
- Manage partnerships and coordinate cross-functional efforts with Product Purchasing and Operations to strengthen evaluation accuracy and operational efficiency.
- Monitor key KPIs including evaluation accuracy claims reduction and merchant satisfaction providing regular updates and actionable recommendations to management
Qualifications :
Were looking for a detail-oriented analytical professional with strong financial and operational skills. Youll thrive in this role if you have:
- Bachelors or Masters degree in Business Finance Economics Engineering or related field.
- 35 years of experience in consulting or process improvement ideally with exposure to data-driven decision-making or operational problem solving.
- Strong analytical mindset able to extract insights from claims and churn data and translate them into clear improvement opportunities.
- Demonstrated ability to structure problems and define actionable prioritized initiatives rather than isolated fixes.
- Excellent project management and coordination skills capable of managing several workstreams simultaneously.
- Strong business sense understanding both cost impact and merchant experience implications.
- Passion for cars technology or operational excellence is a big plus but not a requirement.
- Fluency in English required; other European languages an advantage.
Remote Work :
No
Employment Type :
Full-time
As Evaluation Quality Lead you will define and drive the cross-market strategy to enhance the accuracy consistency and reliability of car evaluations across Europe. Your mission is to strengthen merchant trust reduce claims-related costs and continuously improve processes tools and partnerships to u...
As Evaluation Quality Lead you will define and drive the cross-market strategy to enhance the accuracy consistency and reliability of car evaluations across Europe. Your mission is to strengthen merchant trust reduce claims-related costs and continuously improve processes tools and partnerships to uphold the highest evaluation standards.
You will:
- Analyze performance and root causes of evaluation discrepancies and claims to identify improvement opportunities and cost drivers.
- Define and lead the evaluation quality framework across European markets ensuring consistency transparency and alignment with business objectives.
- Develop and implement strategic initiatives to enhance tools processes and cross-market collaboration.
- Manage partnerships and coordinate cross-functional efforts with Product Purchasing and Operations to strengthen evaluation accuracy and operational efficiency.
- Monitor key KPIs including evaluation accuracy claims reduction and merchant satisfaction providing regular updates and actionable recommendations to management
Qualifications :
Were looking for a detail-oriented analytical professional with strong financial and operational skills. Youll thrive in this role if you have:
- Bachelors or Masters degree in Business Finance Economics Engineering or related field.
- 35 years of experience in consulting or process improvement ideally with exposure to data-driven decision-making or operational problem solving.
- Strong analytical mindset able to extract insights from claims and churn data and translate them into clear improvement opportunities.
- Demonstrated ability to structure problems and define actionable prioritized initiatives rather than isolated fixes.
- Excellent project management and coordination skills capable of managing several workstreams simultaneously.
- Strong business sense understanding both cost impact and merchant experience implications.
- Passion for cars technology or operational excellence is a big plus but not a requirement.
- Fluency in English required; other European languages an advantage.
Remote Work :
No
Employment Type :
Full-time
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