Customer Support Specialist with Czech and English
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Job Location:
Monthly Salary:
Posted on:
21-10-2025
Vacancies:
1 Vacancy
Job Summary
Respond to customer inquiries mainly via chat and E-Mail
Accurately document all customer interactions and case details in the CRM system
Follow communication procedures guidelines and policies
Escalate complex or sensitive cases to the relevant internal teams while ensuring the customer is kept informed throughout
Navigating multiple systems simultaneously
Qualifications :
Native knowledge of Czech(C2) and good command of English (B2)
Excellent written and verbal communication skills
Strong computer literacy and the ability to navigate multiple systems and platforms with ease
Strong attention to detail and the ability to follow processes and guidelines accurately
Previous experience in a customer support or customer-facing role is an advantage
Willingness to work on shifts from Sutherlands office in Varna
Additional Information :
What We Offer:
Attractive salary and long-term job security with a permanent contract
Relocation package to Varna
Sign in bonus
Work from our Varna office
21 days of paid annual leave
Additional health and life insurance
Meal and gift vouchers
Transportation allowance
Employee recognition programs
Individual training for professional development
Clear career prospects with internal promotion opportunities
Modern and pleasant work environment with cozy relaxation areas
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
About Company
Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more
