Czech-Speaking Customer Service Agent Sofia, Bulgaria
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Job Location:
Prague - Czech Republic
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Location: Sofia Bulgaria
Full-Time On-site / Hybrid Options Available
About the Role
Do you speak Czech fluently and enjoy helping people Are you looking for a fresh start in a multicultural environment where your communication skills truly make a difference
Were looking for a Czech-speaking Customer Service Agent to join our growing team in Sofia. In this role youll provide support to Czech-speaking customers helping them resolve issues and ensuring a smooth and positive experience.
What Youll Do
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Respond to Czech-speaking customers via phone email or live chat.
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Help customers with product information orders technical issues and general inquiries.
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Log interactions accurately in the CRM system.
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Collaborate with internal departments to solve more complex problems.
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Maintain a high level of professionalism and customer satisfaction in every interaction.
What Were Looking For
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Fluent Czech (C1 or higher) and strong English skills (B2 or higher).
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Previous experience in customer support is a plus but not required full training is provided.
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Comfortable using computers and communication tools.
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A friendly patient and problem-solving mindset.
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Residing in Sofia or open to relocating (relocation assistance available).
What We Offer
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Competitive base salary plus performance-based bonuses.
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Relocation support: flight coverage and temporary accommodation included.
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Paid training and opportunities for career development.
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Private health insurance and wellness benefits.
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A modern centrally located office in Sofia.
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Flexible working options (hybrid work possible).
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Supportive diverse team and a welcoming company culture.
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Fun social activities and internal growth opportunities.
Key Skills
- Corporate
- Lighting
- Marketing & Advertising
- Back Office
