Czech speaking IT Support Specialist
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Job Location:
Monthly Salary:
Posted on:
21-10-2025
Vacancies:
1 Vacancy
Job Summary
Work model: Onsite Budapest Hungary
Compensation: Base salary
What Youll Do
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Serve as the primary contact for IT incidents and service requests via phone chat email and portal.
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Log track and resolve cases in the ITSM tool (e.g. ServiceNow BMC Remedy).
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Coordinate with internal teams to ensure timely and effective issue resolution.
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Take ownership of user issues monitor progress and communicate updates until closure.
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Maintain high standards of professionalism and customer satisfaction.
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Contribute to process improvement and service optimization initiatives.
What You Bring
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Language skills: Professionally fluent Czech (C1) proficient English (B2).
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Experience: 1-3 years in IT Service Desk Application Support or Technical Support (L1-L2).
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Education: Bachelors in IT Computer Science or equivalent experience.
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Familiarity with ITSM tools (ServiceNow BMC Remedy HPSM or CA Service Desk).
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Knowledge of IT concepts such as SDLC OS and database fundamentals.
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Certifications like ITIL Foundation or MCSE are a plus.
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Strong problem-solving communication and multitasking abilities.
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A proactive customer-focused mindset with a passion for continuous improvement.
Why Youll Love Working Here
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A professional collaborative and multicultural workplace.
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Opportunity to enhance your IT skills in an international environment.
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Stable full-time role with a competitive base salary.
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Supportive team culture focused on learning and excellence.
Key Skills
- Fund Management
- Corporate Sales
- HR Recruitment
- Linux
- Airlines
