IT Specialist

Sheikh Zayed City - Egypt

Monthly Salary: Not Disclosed

Posted on: 25 days ago

Vacancies: 1 Vacancy

Job Summary

Job Summary:

The Senior IT Specialist will be responsible for managing and troubleshooting a wide range of IT-related issues. This role requires extensive experience with networking hardware and software troubleshooting as well as a deep understanding of Windows Server CCNA Firewall and Microsoft Azure Administration. The ideal candidate will also have hands-on experience with Microtech and Microwave technology (specifically Unify) and proficiency in VoIP systems.

Key Responsibilities:

Design implement and maintain the organizations IT infrastructure including servers networking equipment and cloud platforms.
Oversee system upgrades software patches and hardware replacements.
Diagnose and resolve complex networking Windows and cable-related issues.
Provide hands-on support for hardware-related problems.
Maintain accurate records of IT incidents and solutions generating reports on system performance and issues.
Design implement and maintain the organizations IT infrastructure including servers networking equipment and cloud platforms.
Oversee system upgrades software patches and hardware replacements.
Manage Windows Server environments including Active Directory DNS and DHCP services.
Administer and configure firewalls to ensure network security.
Oversee and manage Microsoft Azure Administration tasks.
Administer cloud environments such as Google Workspace or Azure DevOps.
Optimize virtual environments including Proxmox and VMware setups.
Install configure and maintain VoIP platforms (e.g. Yeastar PBX VitalPBX).
Design and implement IVR systems call routing and SIP trunk configurations.
Troubleshoot VoIP-related issues (call quality connectivity integration) and ensure seamless telephone operations.
Implement and manage microwave technology solutions particularly Unify systems.
Monitor and troubleshoot any connectivity or performance issues specific to microwave links.
Lead IT projects from initiation to completion including budgeting and vendor coordination.
Propose and implement new technologies to enhance operational efficiency.
Enforce IT security policies and procedures to protect systems and data.
Ensure compliance with organizational and regulatory standards.

Qualifications:

Bachelors degree in computer science Information Technology Software Engineering or a related field (or equivalent experience).
3 years of experience in IT roles with significant focus on systems administration networking and troubleshooting.
Hands-on experience with hardware and complex network environments (CCNA-level tasks).
Deep understanding of Windows Server firewall configurations and Microsoft Azure Administration.
Proficient in pfSense MikroTik Sophos or Cisco networking equipment.
Familiarity with microwave technology (Unify).
Experience managing VoIP systems including telephony configurations and integrations.
Familiarity with ITIL frameworks and help desk systems (e.g. Zammad) is advantageous.
ERP Systems familiarity is a plus.
Excellent communication problem-solving and project management abilities.
Strong interpersonal skills with the ability to work independently and in a team.
Detail-oriented with strong organizational and documentation skills.

Benefits & Working Condition:

Working days: 5 days (Sunday : Thursday)
Working hours: from 9:00 AM to 6:00 PM
Health & Social Insurance
Discount on GYM Subscription
Work Location: Elsheikh Zayed

Job Summary: The Senior IT Specialist will be responsible for managing and troubleshooting a wide range of IT-related issues. This role requires extensive experience with networking hardware and software troubleshooting as well as a deep understanding of Windows Server CCNA Firewall and Microsoft Az...

Job Summary:

Key Responsibilities:

Design implement and maintain the organizations IT infrastructure including servers networking equipment and cloud platforms.
Oversee system upgrades software patches and hardware replacements.
Diagnose and resolve complex networking Windows and cable-related issues.
Provide hands-on support for hardware-related problems.
Maintain accurate records of IT incidents and solutions generating reports on system performance and issues.
Design implement and maintain the organizations IT infrastructure including servers networking equipment and cloud platforms.
Oversee system upgrades software patches and hardware replacements.
Manage Windows Server environments including Active Directory DNS and DHCP services.
Administer and configure firewalls to ensure network security.
Oversee and manage Microsoft Azure Administration tasks.
Administer cloud environments such as Google Workspace or Azure DevOps.
Optimize virtual environments including Proxmox and VMware setups.
Install configure and maintain VoIP platforms (e.g. Yeastar PBX VitalPBX).
Design and implement IVR systems call routing and SIP trunk configurations.
Troubleshoot VoIP-related issues (call quality connectivity integration) and ensure seamless telephone operations.
Implement and manage microwave technology solutions particularly Unify systems.
Monitor and troubleshoot any connectivity or performance issues specific to microwave links.
Lead IT projects from initiation to completion including budgeting and vendor coordination.
Propose and implement new technologies to enhance operational efficiency.
Enforce IT security policies and procedures to protect systems and data.
Ensure compliance with organizational and regulatory standards.

Qualifications:

Bachelors degree in computer science Information Technology Software Engineering or a related field (or equivalent experience).
3 years of experience in IT roles with significant focus on systems administration networking and troubleshooting.
Hands-on experience with hardware and complex network environments (CCNA-level tasks).
Deep understanding of Windows Server firewall configurations and Microsoft Azure Administration.
Proficient in pfSense MikroTik Sophos or Cisco networking equipment.
Familiarity with microwave technology (Unify).
Experience managing VoIP systems including telephony configurations and integrations.
Familiarity with ITIL frameworks and help desk systems (e.g. Zammad) is advantageous.
ERP Systems familiarity is a plus.
Excellent communication problem-solving and project management abilities.
Strong interpersonal skills with the ability to work independently and in a team.
Detail-oriented with strong organizational and documentation skills.

Benefits & Working Condition: