Danish Travel Customer Support in Estonia

Tallinn - Estonia

Monthly Salary: Not Disclosed

Posted on: 21-10-2025

Vacancies: 1 Vacancy

Job Summary

Launch Your Career in Travel Customer Support!

Step into an exciting role where every interaction helps create unforgettable travel this dynamic and people-centered environment empathy professionalism and quick problem-solving make all the difference. If youre detail-oriented proactive and love supporting travelers this could be the perfect opportunity for you.

Role Overview:

As a Travel Customer Support youll be the first point of contact for travelers assisting them through phone email and live chat. Your mission is to provide clear guidance resolve inquiries efficiently and ensure a seamless stress-free journey for every customer.

Key Responsibilities:

Communicate with travelers in a warm friendly and professional manner through multiple channels (phone email and chat).
Manage booking requests itinerary modifications cancellations and travel-related troubleshooting.
Provide accurate information and practical solutions to ensure travelers feel supported every step of the way.
Keep thorough and organized records of all customer interactions.
Escalate complex or sensitive issues according to company guidelines.
Collaborate with internal teams to deliver quick and effective resolutions.
Consistently meet service quality standards and performance goals.
Stay informed about travel procedures policies and industry updates to deliver top-tier support.

Requirements:

Fluent in Danish (C1/C2 level)
Fluent in English (B2 level)
EU Citizenship or Residency Card
0-1 year of experience in customer support
Strong leadership analytical and communication skills
Eagerness to learn and grow

Why Join Us:

Attractive Salary: Competitive compensation that values your skills
Performance Bonus: Recognizing your achievements
Meal Allowance: Covering your daily meals
Health & Life Insurance: Comprehensive protection for your well-being
Remote Work: Enjoy the flexibility of working from home

Ready to take the next step Apply today and be part of a team that values innovation and excellence!

Launch Your Career in Travel Customer Support! Step into an exciting role where every interaction helps create unforgettable travel this dynamic and people-centered environment empathy professionalism and quick problem-solving make all the difference. If youre detail-oriented proactive and love sup...

Launch Your Career in Travel Customer Support!

Role Overview:

Key Responsibilities:

Communicate with travelers in a warm friendly and professional manner through multiple channels (phone email and chat).
Manage booking requests itinerary modifications cancellations and travel-related troubleshooting.
Provide accurate information and practical solutions to ensure travelers feel supported every step of the way.
Keep thorough and organized records of all customer interactions.
Escalate complex or sensitive issues according to company guidelines.
Collaborate with internal teams to deliver quick and effective resolutions.
Consistently meet service quality standards and performance goals.
Stay informed about travel procedures policies and industry updates to deliver top-tier support.