Operations Specialist

Payoneer

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profile Job Location:

Shanghai - China

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Operations Specialist

Role summary- As an Operation Specialist you will be responsible for ensuring the smooth execution of our cross-border payment operations. This role focuses on day-to-day transaction processing customer onboarding and operational risk control. You will collaborate closely with internal teams to improve workflows enhance compliance and deliver a high-quality customer experience.

Location-Guangzhou
On-site
Full-time

What youll do

  • Execute daily cross-border payment operations including customer onboarding (KYC) transaction monitoring payment review reconciliation and reporting.
  • Work closely with sales product and compliance teams to deliver integrated operational and risk solutions.
  • Identify investigate and escalate abnormal customer activities or transactions.
  • Support product reviews business assessments and risk evaluations providing operational insights and recommendations.
  • Contribute to process improvements that enhance efficiency SLA performance and customer experience.

Who you are

  • 3 years payment business operations experience in cross-border payments domestic payments and banking.
  • Bachelors degree or above.
  • Understanding of cross-border payment operations and risk management practices..
  • Excellent organizational and communication skills with the ability to collaborate effectively across teams.
  • Proficiency in both written and spoken English.

#LI-DW1

#LI-Onsite


Required Experience:

IC

Operations SpecialistRole summary- As an Operation Specialist you will be responsible for ensuring the smooth execution of our cross-border payment operations. This role focuses on day-to-day transaction processing customer onboarding and operational risk control. You will collaborate closely with i...
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Key Skills

  • Financial Services
  • Information Technology
  • Cost Control
  • Corporate Risk Management
  • Law

About Company

In today’s borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally through our cross-border payments platform. With Payoneer’s fast, flexible, secure and low-cost solu ... View more

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