Portuguese Customer Service Travel Account

QuickfirmX

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profile Job Location:

Cairo - Egypt

profile Monthly Salary: 27600 - 27600
profile Experience Required: 0-1years
Posted on: 30 days ago
Vacancies: 1 Vacancy

Job Summary

QuickfirmX is hiring Portuguese-speaking customer service representatives on behalf of IGT Solutions in Cairo.
You will join a global travel account handling international customer interactions and solving real-time travel issues in a dynamic and professional environment.

This role is ideal for fluent Portuguese speakers ready to build a long-term career in customer experience.


  • Handle customer inquiries via phone chat or email in Portuguese

  • Assist customers with travel-related requests: bookings changes cancellations etc.

  • Deliver accurate fast and friendly support to international clients

  • Log cases and updates in CRM systems

  • Cooperate with your team to meet performance goals and SLAs



Requirements

Portuguese C1 fluency (spoken and written)

English B1 level for internal communication

Minimum 6 months of call center experience preferred

Graduates only

Willingness to work rotational shifts (24/7 coverage)

Must be able to work onsite in Maadi Technology Park Cairo




Benefits

  • 27600 EGP net/month

  • Full medical and social insurance

  • Two days off per week

  • Structured career growth with an international employer

  • Supportive and diverse work environment

  • Onsite role in a modern tech hub

  • Long-term stability in the travel service industry



Interview Process

We follow a clear 3-step hiring process to match the right talent with the right account:

Step 1 Pre-Assessment
Quick call or form to confirm your profile and availability.

Step 2 Online Language Interview
Video assessment to evaluate your Portuguese language level and English (if needed).

Step 3 Final Interview
A live discussion (online or onsite) focused on your experience knowledge and fit with the travel accounts.


Ready to apply

If youre fluent in Portuguese and want to work with a global brand in the travel industry this is your opportunity.
Grow with QuickfirmX and become part of a high-performing international team.

Apply now and take the first step toward your next career move.



QuickfirmX is hiring Portuguese-speaking customer service representatives on behalf of IGT Solutions in Cairo. You will join a global travel account handling international customer interactions and solving real-time travel issues in a dynamic and professional environment.This role is ideal for fluen...
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Key Skills

  • Typing
  • Data Entry
  • Customer Service
  • Basic Math
  • Computer Skills
  • Windows
  • Banking
  • Upselling
  • Pricing
  • Sanitation
  • Cash Handling
  • Stocking

About Company

QuickfirmX

51 employees

Company Logo

QuickfirmX – Quick Hires, Big Futures Egypt’s Top Choice for Call Center Jobs At QuickfirmX, we specialize in call center recruitment, connecting talented professionals with top employers. Whether you're starting your career or looking to advance, we make the hiring ... View more

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