Site Reliability Engineer (SRE)

Get to know us

SS&C Technologies is a global investment and financial services software provider for the economic and healthcare industries. Named to the Fortune 1000 list as the top U.S. company based on revenue SS&C is headquartered in Windsor Connecticut and has over 28000 employees in more than 100 offices across 35 countries. Approximately 18000 financial services and healthcare organizations from the worlds largest companies to small and mid-market firms rely on SS&C for expertise scale and technology.

About the Role

The Site Reliability Engineer (SRE) is responsible for leading technology teams to deliver scalable resilient and secure infrastructure platforms and services. This role empowers SS&Cs global business units to innovate with confidence accelerate application modernization and effectively manage tech debt. It is key to establishing trust and improving collaboration between our product engineering and operations teams as we embed reliability automation and compliance into every product we develop and host.

This role reports into and is part of the Global Technology Infrastructure SRE team.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model and Business Casual Dress Code including jeans
• Your Future: 401k Matching Program Professional Development Reimbursement
• Work/Life Balance: Flexible Personal/Vacation Time Off Sick Leave Paid Holidays
• Your Wellbeing: Medical Dental Vision Employee Assistance Program Parental Leave
• Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds Talents and Experiences of Our Employees
• Training: Hands-On Team-Customized including SS&C University
• Extra Perks: Discounts on fitness clubs travel and more!

What You Will Get To Do

• Collaborate with Technology Infrastructure teams to build and operate reusable cloud-native platforms that abstract complexity and accelerate delivery while incorporating reliability from design through operations.

• Work with business units and technical teams to improve application availability observability and reliability as our business applications are migrated to the Private Cloud.

• Enhance platform reliability through automatic problem detection self-healing systems and well-architected notification and escalation protocols.

• Use SLOs SLIs and KPIs to guide prioritization measure impact and drive continuous improvement.

• Eliminate toil using intelligent automation and agentic workflows.

• Conduct blameless retrospectives and share learnings across the organization.

• Foster a culture of ownership positive thinking and continuous learning while remaining grounded in practicality experimentation and engineering excellence.

• Integrate DevSecOps zero-trust principles and policy-as-code into every pipeline.

• Produce and promote Architecture Decision Records (ADRs) and Cloud Well-Architected Frameworks that our business units can adopt to improve our technology standardization.

• Maintain 24x5 active coverage with seamless regional handoffs and weekend escalation protocols.

What You Will Bring

• 5 years of professional experience in a SRE role with 3 years in financial services or other regulated industries preferred.

• Minimum Bachelors degree in Computer Science Engineering or a related field.

• Proven expertise in architecting designing and operating private cloud environments (e.g. VMware OpenStack OpenShift Virtualization) and Kubernetes clusters from a micro to a global scale.

• Hands-on experience with building deploying and operating infrastructure as code platforms CI/CD pipelines and observability platforms (e.g. Prometheus Splunk).

• Strong understanding of modern systems reliability standards and practices including establishing KPIs monitoring and reporting on SLAs and SLOs and sorting through the noise to establish actionable insights.

• Familiarity with various financial services regulatory frameworks and their impact on infrastructure design and operations.

• Familiarity with structured naming conventions and asset management for global infrastructure.

• Experience with financial-grade network segmentation micro-segmentation and zero-trust architecture.

• Certifications such as TOGAF AWS Certified Solutions Architect VMware VCP or Red Hat Certified Architect are a plus.

• Familiarity with ISO 27001 NIST 800-53 and other security frameworks is a plus.

Our Expectations

• Outstanding organization project management skills and attention to detail with a proven track record of effective decision-making and problem-solving.

• Tenacious problem solver and continuous learner who can make routine decisions solve complex problems and readily adapt to new technologies in a fast-paced complex and demanding environment.

• Powerful verbal and written communicator able to articulate concepts and ideas break through barriers engage and encourage people and work effectively with others under pressure.

• Quickly establish credibility with multiple technical stakeholders including executives clients product engineering systems and cybersecurity teams.

• Treat confidential information in a discreet and appropriate manner.

• Uphold and adhere to our compliance and regulatory requirements.

• Demonstrate a commitment to highly professional and ethical standards in a diverse workplace.

• Flexibility to work non-traditional hours as needed including nights weekends and local holidays.

• Occasional work travel as needed (< 25%) including to US domestic and international locations corporate offices clients and conferences.

Thank you for your interest in SS&C! If applicable to further explore this opportunity please apply directly with us through our Careers page on our corporate website at explicitly requested or approached by SS&C Technologies Inc. or any of its affiliated companies the company will not accept unsolicited resumes from headhunters recruitment agencies or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race color religious creed gender age marital status sexual orientation national origin disability veteran status or any other classification protected by applicable discrimination laws.