Transit Operations Security Liaison Assistant (SDA)

Seattle, OR - USA

Hourly Salary: $ 38 - 55

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Summary

*This is an internal recruitment. We are only accepting applications from qualified ATU 587 bargaining unit members.*

Metro Transits Safety Security and Quality Assurance Division seeks multiple entry-level safety professionals to join our team as Transit Operations Security Liaison Assistants for Bus Operations. These positions report to the SSQA Transit Safety & Security Superintendent.

As frontline defenders of transit safety Operations Security Liaison Assistants (OSLAs) play a vital role in protecting both operators and riders by acting as a resource for safety and security questions providing expert on-site support across our operating bases and fulfilling 800-1000 monthly requests for bus video from a wide range of internal departments law enforcement and external partners. Responsibilities also include collaborating with base security committees assisting employees with reporting in Origami and facilitating After Action Reviews. Your work in this role directly contributes to Metros exemplary customer service the safety and security of our employees and riders and overall risk mitigation for King County. Ideal candidates will exhibit:

Dependability and Professionalism

Are punctual reliable and have an exceptional attendance record
Possess strong task and time management skills

Commitment to Safety and Service

Have demonstrated a strong commitment to ensuring safety and security at Metro Transit in current and past roles.
Have a track record of providing world-class customer service to our riders other employees and external partners.

Interpersonal and Communication Skills

Possess exemplary interpersonal and conflict management skills

Adaptability and Learning

Desire to learn and grow with a resourceful approach to the learning process.
Takes initiative to understand and apply coaching and feedback.

Technical and Domain Knowledge

Are highly detail-oriented with a functional knowledge of Windows-based computers and Microsoft Office programs.
Possess knowledge experience or a strong interest in any of the following:
1. Bus Operations and Maintenance
2. Customer Service
3. Transportation Safety and Security

For a full list of requirements see the Minimum Qualifications and Required Application Materials sections listed lower in this job announcement.

Who May Apply:These SDA opportunities are intended to provide growth and career development to current career service employees represented by the ATU 587 Union who have been a Full Time Operator for a minimum of 3 years and have passed their probationary period in their current position (587 Contract Article 20: Section 9).Unfortunately part-time experience does not count towards the minimum experience requirement. Approval is required from your current Supervisor Chief or Manager in order to accept a Special Duty assignment. We encourage you to discuss this SDA opportunity with them before applying.Preference may be given to candidates who have not previously held the Transit Operations Security Liaison classification.

Recruitment Info: This recruitment will be used to fill multiple 6-month Special Duty Assignment (SDA) Transit Operations Security Liaison classifications which have the possibility of extension. This recruitment may be used to create an eligibility list of qualified candidates to fill future SDA vacancies in this classification and workgroup. If created the eligibility list would remain active for up to 12 months from the posting date above and may be used at the discretion of the hiring authority.

If you need this announcement in an alternate language or format would like to request accommodation or assistance in the application or assessment process or if you have general questions please contact Emily Clark (she/her) Senior Talent Advisor:or .

Job Duties

Applyingequity and social justice principlesis a daily responsibility and a foundational expectation for all King County this role you will apply equity and social justice principles that exemplify shared values behaviors and practices to all aspects of the work.

The anticipated work within this position includes:

Video Management:Retrieve and process video footage from coach surveillance systems coordinating with various groups on related safety and security topics.
On-site Support:Serve as the primary liaison for transit employee safety and security concerns at operating bases.
Data & Reporting:Utilize Metros safety data management system (Origami) to enter and review safety and security reports.
Incident Analysis:Support the investigation and analysis of safety and security incidents.
Risk Mitigation:Participate in safety and security meetings for hazard identification and corrective action planning and monitor work sites to develop mitigation strategies.
Employee Support & Compliance:Recommend appropriate tools and training to employees ensure safety and security promotional materials are current and monitor organizational activities for compliance with all relevant regulations and best practices.
Other duties as assigned.Perform other duties as assigned.

Safety and Security Liaisons must model the following critical competencies:

Accountability: Holds self and others accountable to meet commitments.
Conflict Management: Handles conflict situations effectively.
Effective Communication Skills: Clearly and effectively communicates across various platforms to diverse audiences while ensuring understanding.
Instills Trust:Gains the confidence and trust of others through honesty integrity and authenticity.
Quality Decision-Making:Thinks critically and makes good timely decisions.
Planning and Aligning:Plans and prioritizes work to meet commitments aligned with organizational goals.
Strategic Mindset: Sees ahead to future possibilities and translates them into breakthrough strategies.

Experience Qualifications Knowledge Skills

We are looking for candidates who meet the following REQUIRED qualifications:

Must be a current career service ATU 587 bargaining unit member with at least three (3) years of experience as a Full Time Operator for King County Metro Transit. Unfortunately Part-Time Transit Operator experience does notcount towards this experience requirement.
An exemplary attendance record that proves your ability to be reliable and punctual.
Possession of a current unrestricted Washington Commercial Drivers License: Class B passenger endorsed air brake restriction removed is necessary. A current CDL Medical Examiners card is also required.
Knowledge of the bus operating environment and the buses themselves.
Knowledge of coach operations including activating equipment and relocating coaches in emergencies as needed.
Strong attention to detail and the ability to ensure accuracy and completeness.
A functional knowledge of Windows-based computers and navigating Microsoft Office programs is required.

Desired qualifications include (but are not required):

Proficiency in using Microsoft Office Suite including Word Outlook Excel and related applications.
Understanding of chain-of-custody procedures with a demonstrated ability to follow and respect established protocols.
Familiarity with Metro and ATU 587 agreements pertaining to the appropriate and lawful use of video surveillance.
Technical expertise in video surveillance systems including retrieval processing and secure handling of video data.
Knowledge of Metros fleet operations including fleet management vehicle deployment and hosteling procedures.
Strong troubleshooting abilities with a resourceful approach to problem-solving both technical and operational contexts.
High emotional intelligence and interpersonal skills with a collaborative mindset and the ability to work effectively with cross-functional teams

Necessary Special Requirements

Candidates must be willing to work flexible shift times (and occasional on-call duties) to complete critical tasks with minimal disruption to transit services and according to departmental needs.
If you hold a safety-sensitive position prior to accepting this Special Duty Assignment you may continue to be subject to random post-accident reasonable suspicion return-to-duty and follow-up drug and alcohol testing in compliance with federal DOT alcohol and controlled substance testing program protocols.
Candidates must pass theKing County Work Record Reviewduring the recruitment and at the time of appointment. See the Work Record Review point values and screen-out threshold table in the section below for more details.

Supplemental Information

TO APPLY: If you are interested in pursuing this position please follow the application instructions carefully. If you need this announcement in an alternate language or format would like to request accommodation or assistance in the application or assessment process or if you have questions please contact Emily Clark (She/Her) Senior Talent Advisor at .

The following materials are required to apply:

An online King County application updated with accurate contact information and all relevant work history going back at least 5 years (or more as needed include all relevant work experience). Include your current job. Thoroughly describe all job duties and responsibilities dates of employment for each position you held and reasons for leaving explained clearly.
Thoroughly respond to all supplemental questions within the application.

No other attachments or application materials will be reviewed other than what has been outlined above.

SELECTION PROCESS: Applications will be screened to determine whether candidates meet the minimum qualifications and for clarity thoroughness and competitiveness for this position. The employment history and job duties detailed within your application must validate and support any supplemental question responses. If your responses cannot be validated you may not proceed to the next steps of the selection process. Incomplete applications may be removed from consideration for the role. The most competitive candidates may be invited to participate in one or more interviews and will be required to pass a King County Work Record review (according to the criteria listed below. Preference may be given to candidates who have not previously held the Transit Operations Security Liaison Classification. Placement into this SDA is not guaranteed and is dependent on your current Chief Supervisor or Managers approval and the business needs of Metro Transit.We strongly encourage all candidates to speak to their leadership team about their interest in this SDA before applying.

Work Record Review- Point values and screen-out threshold

Performance records will be reviewed for the candidates most recent 24 months of county employment as of the closing date for this recruitment.

A month of actual employment is defined as a calendar month in which the employee has worked 15 or more full or partial days.
Candidates may be screened out and removed from consideration if they do not have the required 24 months of qualifying employment to review within the preceding 4 years leading up to the closing date for this recruitment.

Applicants will be screened out of the selection process if the record review totals 15 or more points. Points will be assigned within each of the following work record categories:

Performance Reports

Oral Reminders: 3 points each. Written Reminders: 5 points each.
Suspensions and Decision-Making Leave: 10 points for each instance.
Major Infractions: 18 points ( 36 months are reviewed for major infractions)

Attendance

Misses: 6 points for each unexcused absence; 3 points for each absence; 3 points for late reports.
Absences and late reports purged by the bus side 60/30 day rule will be counted for Rail.

Safety and Accidents

Preventable Accidents: 18 points for each severe accident; 9 points for each major accident; 5 points for first minor accident; 7 points each successive minor accident.

Candidates will be required to meet these work record criteria during the recruitment AND at the time of appointment.

WORK SCHEDULE
This position is non-exempt from the provisions of the Fair Labor Standards Act and is eligible for overtime pay. Employees in this job classification will work 40 hours per week on a flexible work schedule approved by their immediate supervisor and typically work hours are between 6:00 a.m. and 6:00 p.m. Monday through Friday. Employees must be available to work an altered schedule including swing and graveyard shifts as needed and must be willing to be on-call when deemed necessary to respond to job responsibilities. Employees may be required to work extended hours weekends and holidays.

WORK LOCATION
Work will generally be performed at Bus Operations Bases but may include all Metro bases (including Rail) or locations anywhere within the King County Metro Transit service area.

Classification and Union: Transit Operations Security Liaison/ This position is represented by the Amalgamated Transit Union Local 587.

About the Safety Security & Quality Assurance Division
King County Metro Transits SSQA Division provides leadership and the highest level of support and customer focus to continuously improve Metros safety culture and security practices to best protect Metro employees patrons and the communities we serve from unintentional and intentional harm.

Forbes recently named King County as one of Washington States best employers.Together with leadership and our employees were changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference Come join the team dedicated to serving one of the nations best places to live work and play.

Guided by ourTrue Northwe are making King County a welcoming community where every person can thrive. We value diversity inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting support and retention are how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply including Native Ame and people of color immigrants refugees women LGBTQ people living with disabilities and veterans.

Investing in YOU
King County is dedicated to creating a workplace that embraces your talents and passion for public service; provides competitive pay and benefits; promotes racial diversity and cultural responsiveness; cares about your health and safety in and out of work; offers equitable development and advancement opportunities; and embraces technology tools and systems that work for you. Visit this website to find out more aboutWhy you should work at King County.

King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race color religion national origin sex (including gender identity sexual orientation and pregnancy) age genetic information disability veteran status or other protected class. Our EEO policy applies to all employment actions including but not limited to recruitment hiring selection for training promotion transfer demotion layoff termination rates of pay or other forms of compensation.

Need help with your application

Applicants who are unable to apply online should follow the instructions at Application FAQs- King County.
For technical support related to accessing or completing your application contact the GovernmentJobs applicant support team for assistance during regular business hours: 1 or email .
The King County Workforce Development page offers free guidance resources and checklists to help candidates present their skills and experience competitively for King County recruitments. We highly encourage you to visit the General Career Resources section on their website for more tips.
For questions regarding this recruitment please contact the recruiter Emily Clark (she/her) Senior Talent Advisor: or

Summary*This is an internal recruitment. We are only accepting applications from qualified ATU 587 bargaining unit members.*Metro Transits Safety Security and Quality Assurance Division seeks multiple entry-level safety professionals to join our team as Transit Operations Security Liaison Assistants...