Customer Support Engineer (based in Ayutthaya or Prachinburi)
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Company Overview
Group/Division
Job Description/Preferred Qualifications
Field service activities are associated with troubleshooting diagnostic and repairing highly complex equipment at customer facilities.
Resolve installation and upgrading problems.
Coordinate equipment schedule to minimize system downtime.
Build strong customer relationships establish technical credibility and penetrate at all levels of the customers technical organization.
Collaborate with engineering and manufacturing teams to improve system design and performance.
Prepare field service reports on customer support activity and provides documentation to other supporting functions on re-occurring problems.
Document service and installation actions by completing forms reports logs and records.
Conduct regular preventive maintenance.
Adhere to safety policies and procedures.
Minimum Qualifications
Bachelors degree in mechanical/Mechatronics/Electrical/Electronic Engineering
Candidates with no experience can be considered for entry level position
Good interpersonal/communication skills in understanding customer needs.
Excellent problem-solving and communication skills.
Shows initiative and can work independently.
Ability to work overtime and travel at short notice (transport allowance benefit overtime work is compensated).
Fluent in English (both spoken and written).
Knowledge in Chinese language skill will be an added advantage due to interaction with Chinese-speaking customers.
We offer a competitive family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview to become an employee or for equipment. Further KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLAs Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication an interview an offer of employment or that an employee is not legitimate please send an email to to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
Key Skills
- Abinitio
- Google Analytics
- Corporate Communications
- Infection Control
- Lab Technology
- Condition Monitoring
About Company
Calling the adventurers ready to join a company that's pushing the limits of nanotechnology to keep the digital revolution rolling. At KLA, we're making technology advancements that are bigger—and tinier—than the world has ever seen. Who are we? We research, develop, and manufacture t ... View more
