Customer Service Officer

Adelaide - Australia

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

We think outside the box by redefining recruitment.

Through long-term partnerships we connect the right people (You) with the right opportunities to shape careers and drive change in Australia and beyond.

Synergie is seeking2Customer Service Officers at Wingfield SA.

Our client is Australias leading total waste management solutions provider. They have been in business for over 50 years delivering solutions that offer benefits to their customers communities and the environment.

Assignment Details

Length of Assignment: 12 months Fixed term Contract

Days & Hours: Monday Friday 8:30am-4:30pm

Pay rate: ORD $35.80

Position Overview

The Administration Officer plays a key role in supporting the achievement of organisational goals by delivering high-quality administrative support across various business functions. This role ensures efficient operations through timely task completion data accuracy and compliance with company policies and procedures.

Key Responsibilities:

Answering and directing incoming phone calls
Dealing with complaints regarding services and providing solutions
Advising customers of issues with grease traps (OHS SW regulations etc)
Monitor & respond to email in shared mailboxes
Booking scheduled services
Dispute resolution
Updating services with new information (POs Access requirements etc)

Skills & Experience:

Previous call centre experience and multitasking with all the typical soft skills
Demonstrated experience working in a corporate or office environment.
Proven ability to engage and communicate effectively with a broad range of stakeholders.
High attention to details
Intermediate proficiency in Microsoft Office Suite (Word Excel Outlook PowerPoint).
Problem-solving skills and the ability to work both independently and collaboratively.

Whats on offer for you:

As a leading provider of temporary workforce we value all our employees and offer a weekly payrun a commitment to working with our clients for safe working environments and consultants that care. Synergie Australia delivers a full 360º recruitment solution consisting of temporary and permanent recruitment services labour hire payroll services onsite solutions diversity solutions and more. Safety is of the highest priority and Synergie Australia prides itself on fostering a culture that champions guidance and care in the workforce. Beyond recruitment Synergie Australia is motivated to improve everyday standards within the working landscape so people can thrive today and in the future. This approach delivers palpable change to communities by improving workplaces local economies inequalities and changes to the climate. If you aspire for better lets work together.

Required Experience:

Unclear Seniority

We think outside the box by redefining recruitment.Through long-term partnerships we connect the right people (You) with the right opportunities to shape careers and drive change in Australia and beyond.Synergie is seeking2Customer Service Officers at Wingfield SA.Our client is Australias leading to...