IT Support Engineer
Share
Job Location:
Monthly Salary:
Posted on:
20-10-2025
Vacancies:
1 Vacancy
Job Summary
As an IT Support Engineer youll play a pivotal role in ensuring smooth technical operations and efficient support for Wix employees across the globe. Youll work in a dynamic multi-OS environment managing IT systems providing excellent support and contributing to innovative IT your day-to-day you will :
Ensure employees are provided efficient and timely desktop and local infrastructure support across the organization
Provide professional and efficient IT support to Wix employees across different locations and time zones remotely
Manage monitor and respond to requests received through the IT Helpdesk in line with our agreed SLAs
Manage the companys IT environment including infrastructure computers end-users and permission management
Take part in projects that include testing and implementing new technologies improving processes for smart/automated ones and enhancing service with smart AI tools
Manage onboarding and offboarding processes for on-site and remote workers
Qualifications :
An IT professional with 3 years hands-on experience in IT Support or Administration
Experienced in a multi-OS environment (MacOS Windows and Linux)
Excellent diagnostic and problem-solving skills
Excellent communication and interpersonal skills
Experienced with Active Directory/Azure/GSuite environments
Additional experience with tools and systems like Meraki Jira Intune Jamf and Slack an advantage
Additional Information :
We are Wixs IT Team. We provide technical assistance and support to Wix employees regarding computers servers hardware software and events on a global scale. We take care of everything from configuration to control and maintenance troubleshooting and monitoring using the newest technology for device management services Ansible and automation engines. We build fully automated processes for monitoring purchasing security incidents SLM CRM etc.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Engineering Support
- Law Enforcement
- ABB
- Information Security
- Adobe Dreamweaver
- Data Analysis
About Company
Wix is a leading global software platform for small businesses to operate online with millions of registered users in 190 countries. Wix was founded on the belief that the Internet should be accessible to everyone to develop, create and contribute. Through free and premium subscriptio ... View more
