Product IT Specialist
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Job Location:
Hod HaSharon - Israel
Monthly Salary:
Not Disclosed
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
At Roche you can show up as yourself embraced for the unique qualities you bring. Our culture encourages personal expression open dialogue and genuine connections where you are valued accepted and respected for who you are allowing you to thrive both personally and professionally. This is how we aim to prevent stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche where every voice matters.
The Position
The Product IT Specialist is responsible for installing and maintaining Roche DiagnosticsITProducts and Roche Instruments operating softwareand workflowat Customer sites. You will play an important role in planning implementing creating organizing and monitoring the activities ofworkflow &IT Solutions products.
Your Responsibilities
Work with business stakeholders IT partners and customers to design and buildworkflow &IT solutions for our customers.
Install maintain and troubleshooting RocheITproducts at Customer sites.
Install maintain and secure Windows-based environments (physical and virtual) and physical Firewalls to ensure seamless connectivity between devices and servers.
Lead comprehensive troubleshooting of complex IT ecosystemsincluding servers middleware and integrations.
Partner with customers IT and Information Security teams to define access protocols ensure secure communication and verify compliance with organizational cybersecurity requirements.
Provides consultation on connectivity solutions regulatory compliance security and virus protection concerns and the implementation of our products.
Supports first implementation and subsequent implementations or modifications of the designed solutions at customers sites.
Supports relevant business opportunities for the assigned portfolio by helping to define tailored solutions based on customers needs and objectives.
Ensure activity planning/reporting on the CRM software keeping data updated.
Who You Are
Hold a diploma in IT Automation or Networking
Experience with HL7/ASTM protocols- advantage
Work experience in data security IT support networking or IT product support advantage
Work experience in medical laboratories advantage
Strong in problem solving and troubleshooting
Excellent communications and presentation skills proactive dynamicindependent autodidactand able to work under pressure
Customer focused and a strong team player
Fluent in English and Hebrew (both oral and written)
Driving license
Who we are
A healthier future drives us to innovate. Together more than 100000 employees across the globe are dedicated to advance science ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities foster creativity and keep our ambitions high so we can deliver life-changing healthcare solutions that make a global impact.
Lets build a healthier future together.
Roche is an Equal Opportunity Employer.
Required Experience:
IC
Key Skills
- Sales Experience
- Marketing
- Customer Service
- Communication skills
- Military Experience
- Retail Sales
- Product Demos
- Customer Support
- Product Management
- Product Development
- Unity
- Microscopy
About Company
F. Hoffmann-La Roche AG is a Swiss multinational healthcare company that operates worldwide under two divisions: Pharmaceuticals and Diagnostics. Its holding company, Roche Holding AG, has bearer shares listed on the SIX Swiss Exchange. The company headquarters are located in Basel.
