Customer Service Officer

Darwin - Australia

Monthly Salary: Not Disclosed

Posted on: 27 days ago

Vacancies: 1 Vacancy

Job Summary

We think outside the box by redefining recruitment.

Through long-term partnerships we connect the right people (You) with the right opportunities to shape careers and drive change in Australia and beyond.

Synergie Australia is seeking a Customer Service Officer for our Waste Management client located locally in Darwin NT.

The important parts:

Monday to Friday 8:30 AM to 4:30 PM
$35.80 per hour
12-month contract

What you will be required to do:

Answer and direct incoming calls in a timely and professional manner
Respond to customer enquiries and complaints providing effective solutions
Book and schedule recurring services including grease trap servicing
Advise customers on compliance matters (e.g. OHS and sewerage regulations)
Monitor and respond to shared email inboxes
Manage and resolve disputes with a focus on customer satisfaction
Update customer service records with new purchase orders access details and instructions

To be successful in the role you will:

Proficiency in Microsoft Office 365 (Outlook Word Excel)
Previous experience in a customer service or contact centre environment (highly desirable)
Excellent communication and problem-solving skills
Strong attention to detail and ability to multitask
A positive proactive approach with the ability to work independently and in a team
Have working rights in Australia
Have access to reliable transport and ability to get to work

Whats on offer for you:

Be a part of a nationally respected company
Long term contract of 12 months

Synergie Australia delivers a full 360º recruitment solution consisting oftemporaryandpermanent recruitment services and more.Safetyis of the highest priority and Synergie Australia prides itself on fostering a culture that champions guidance and care in the workforce.Beyond recruitment Synergie Australia is motivated to improve everyday standards within the working landscape so people can thrive today and in the future. This approach delivers real change to communities by improving workplaces local economies inequalities and changes to the climate. If you aspire for better letswork together.

If youre ready click apply now contact us on or our branch on.

Required Experience:

Unclear Seniority

We think outside the box by redefining recruitment.Through long-term partnerships we connect the right people (You) with the right opportunities to shape careers and drive change in Australia and beyond.Synergie Australia is seeking a Customer Service Officer for our Waste Management client located ...