Job Description Summary

Job Description

Roles and Responsibilities

• Lead mentor and develop a team of Vendor Management Specialists providing guidance training and performance feedback.
• Foster a collaborative and high-performance team environment promoting best practices and continuous improvement.
• Ensure the team effectively manages and tracks the end-to-end process of vendor invoice handling PO amendments and Service Cloud cases.
• Monitor and report on team performance metrics and KPIs identifying areas for improvement and implementing corrective actions.
• Ensure the team effectively manages vendor performance and governance act as the primary escalation point for vendor performance issues providing timely and accurate resolutions.
• Engage with key business stakeholders to drive root cause analysis to improve processes and stakeholder experience.
• Engage with business stakeholders to identify and resolve invoice process bottlenecks and enhance vendor relationships.
• Collaborate with cross-functional teams to optimize vendor management practices and identify consolidation opportunities.
• Oversee the development and management of vendor reports and dashboards leveraging data analysis for performance tracking.
• Ensure the team maintains up-to-date training materials and standard work documentation.
• Identify training and development needs for the team facilitating professional growth and skill enhancement.
• Lead mentor and develop a team of Vendor Management Specialists providing guidance training and performance feedback.
• Foster a collaborative and high-performance team environment promoting best practices and continuous improvement.
• Ensure the team effectively manages and tracks the end-to-end process of vendor invoice handling PO amendments and Service Cloud cases.
• Monitor and report on team performance metrics and KPIs identifying areas for improvement and implementing corrective actions.
• Ensure the team effectively manages vendor performance and governance act as the primary escalation point for vendor performance issues providing timely and accurate resolutions.
• Engage with key business stakeholders to drive root cause analysis to improve processes and stakeholder experience.
• Engage with business stakeholders to identify and resolve invoice process bottlenecks and enhance vendor relationships.
• Collaborate with cross-functional teams to optimize vendor management practices and identify consolidation opportunities.
• Oversee the development and management of vendor reports and dashboards leveraging data analysis for performance tracking.
• Ensure the team maintains up-to-date training materials and standard work documentation.
• Identify training and development needs for the team facilitating professional growth and skill enhancement.

Required Qualifications

• Proven experience in a leadership or team management role.
• Strong stakeholder management and communication skills.
• Experience with spreadsheets and ERPs/Purchasing systems.
• Experience in performance tracking and management with a proven ability to use data analytics to drive improvements.
• High attention to data accuracy and validation.
• Effective problem-solving abilities.
• Demonstrated cross-functional collaboration.
• Ability to work independently and lead a team with minimal supervision.
• Experience with spreadsheets and ERPs/Purchasing systems.
• Experience in performance tracking and management with a proven ability to use data analytics to drive improvements.
• High attention to data accuracy and validation.
• Effective problem-solving abilities.
• Demonstrated cross-functional collaboration.
• Ability to work independently and lead a team with minimal supervision.

Education and Experience

• Bachelors degree in Business Administration Supply Chain Management or a related field.
• Proven leadership experience preferably within a similar industry.

Additional Information