Channel Manager ANZ

AbbVie is seeking a driven and experienced Channel Manager to lead our Order Management team within AbbVies Supply Chain Operations in Australia and New this newly created role you will oversee and optimise the distribution of AbbVie products by managing relationships with wholesalers ensuring effective channel strategies and maintaining optimal inventory levels. You will serve as a leader for a small team drive the performance of our distribution network and resolve operational issues to ensure a seamless and efficient supply process. 

KEY DUTIES AND RESPONSIBILITIES

• Provide leadership to the Order Management team including performance management and escalation resolution.
• Identify and develop the most effective distribution channels for AbbVie products based on comprehensive market analysis and customer needs and in collaboration with the Commercial team.
• Manage and develop the wholesaler strategy in Australia and position AbbVie as the ethical supplier of choice for wholesalers and pharmacies.
• Negotiate wholesaler agreement contracts and ensure adherence to agreed-upon terms to optimise channel performance and efficiency.
• Champion Commercial Engagement to ensure alignment with and understanding of local business needs.
• Ensure optimal stock positions across the broader distribution network including wholesalers.
• Work with Distribution Manager to support effective allocation of inventory across the satellite network.
• Track and analyse key performance indicators such as sales volume delivery times customer satisfaction and partner performance.
• Identify and act on improvement opportunities.
• Resolve complaints and operational issues including problem-solving and query management.
• Support AFS with customer collections as needed.
• Approve customer setups blocked order releases and manage product recalls returns and escalations.
• Support the development and execution of digitalisation initiatives to maximise the efficiency and effectiveness of supply chain activities in ANZ.
• Work with Commercial and Finance teams to understand and plan for the impacts of expected price changes and promotional activity across the network.
• Collaborate with wholesalers to ensure they are aware of and prepared for price changes and promotions.
• Lead the activities and responsibilities for new product launches within the Supply Chain team.
• Support strategic initiatives that build JAPAC Global Distribution and Centralised Services capabilities.
• Report any adverse event within 24 hours as per AbbVies policies and procedures.
• Proactively participate in AbbVies WHS programs adhere to policies and promote a safe work environment at all times
• Adhere to AbbVies internal codes of conduct and compliance processes.
• Other ad hoc duties such as administrative duties as requested.

Qualifications :

• Tertiary qualification in business/management or similar.
• 5 years in supply chain management preferably in Pharmaceuticals.
• Advanced qualifications in supply chain or logistics and proficiency in SAP desired but not essential
• Strong leadership influencing & stakeholder management skills
• Excellent verbal and written communication skills
• Experience in negotiation and advanced analytics capabilities
• Experience with digital transformation initiatives and tools highly desirable

Flexibility and Availability: In line with Australias Right to Disconnect legislation we recognise and respect employees right to refuse contact outside of their working hours unless such refusal is deemed unreasonable. As we operate in an international matrixed environment there may be occasions where your role requires participation in business meetings outside of standard hours. We value and support flexibility and appreciate your willingness to occasionally accommodate these requests to ensure effective collaboration and communication within our global team.

Additional Information :

WAYS WE WORK

• All For One Abbvie; We weigh all decisions against the common good. We inspire share and create as a team. We solve problems for all rather than serving our immediate team.
• Decide Smart & Sure; We make intelligent decisions to create the best outcomes. We act quickly embrace experimentation and learn what doesnt work and get on to what does.
• Agile & Accountable; We streamline and eliminate unnecessary obstacles. We plan but adapt as we go. We delegate and make tough decisions to ensure focus on results staying keenly aware of the urgency in all we do.
• Clear & Courageous; Open honest candid dialogue is core to our work and how we act with each other. We share information freely and continuously to find solutions. We admit mistakes. We grow stronger by putting the courage of our conviction to the test.
• Make Possibilities Real; We question with endless curiosity. Were never satisfied with good enoughpatients depend on us to deliver more. We challenge ourselves to find creative constructive solutions to turn possibilities into reality.

CODE OF CONDUCT & BUSINESS INTEGRITY STATEMENT

• AbbVie is committed to observing high integrity and ethical standards in all its business dealings with our customers with each other business partners and suppliers. 
• AbbVie as a responsible corporate citizen will adhere to these standards as well as to local national and international laws. 
• All AbbVie employees are responsible for maintaining the Companys reputation for conduct in accordance with the highest level of business integrity ethics and compliance with the law.  Soliciting and/or accepting/attempting/offering bribes or any illegal gratification is therefore cause for immediate dismissal. 
• AbbVie is committed to operating with integrity driving innovation transforming lives serving our community and embracing diversity and inclusion. 

AbbVie is an equal opportunity employer and is committed to operating with integrity driving innovation transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more visit  & Puerto Rico applicants seeking a reasonable accommodation click here to learn more:

Work :

No

Employment Type :

Full-time