Practice Operations Supervisor- Cartersville

Note: If you are CURRENTLY employed at Childrens and/or have an active badge or network access STOP here. Submit your application via Workday using the Career App (Find Jobs).

Work Shift

Work Day(s)

Shift Start Time

Childrens is one of the nations leading childrens hospitals. No matter the role every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. Were committed to putting you first and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Childrens.

Experience

• Four years of experience in administrative or office management role
• With Masters degree two years of experience in administrative or office management role.

Preferred Qualifications

• Administrative experience in healthcare or physician practice setting
• Two years of experience in healthcare supervision or management
• Knowledge of electronic medical records
• Experience in budget/financial reporting
• Masters degree

Education

• Bachelors degree in business related field or equivalent experience

Certification Summary

• No professional certifications required

Knowledge Skills and Abilities

• Strong customer service focus
• Excellent written/verbal and time management skills
• Independent judgment to plan prioritize and organize a diversified workload with attention to detail
• Demonstrated ability to coach train and hold others accountable
• Proficiency in Microsoft Office Suite and other Windows-based applications

Job Responsibilities

• In partnership with Practice Leadership manages daily operations of practice(s) ensuring that staff and processes are in place to meet the needs of the patient customer financials and quality focus of the practice.
• Manages and leads a team including: interviewing hiring training developing directing work and processes managing performance recognizing and rewarding employees.
• Shares expectations and monitors staff performances of time and attendance appropriate work behavior productivity internal and external customer service and overall performance.
• Coaches and mentors staff to include alignment of practice and productivity goals sharing goal progress and working with the team on methods to improve.
• Consistently exhibits appropriate leadership behavior and holds self-accountable to expectations.
• Supervises compiles analyzes and manages financial operations of the practice(s) by ensuring appropriate processes resource management budget planning payroll and financial reports.
• Supports revenue cycle functions within the practice including but not limited to insurance verification authorization coding charge entry work queues and denials reduction efforts.
• Effectively leads approved medium and large-scale projects to enhance operations.
• Serves on special projects/committees or act as department representative as necessary.
• Performs other department-specific duties and other assignments as appropriate.

Childrens Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race color sex religion national origin citizenship age veteran status disability or any other characteristic covered by applicable law.