About the Opportunity
A growing player in the Higher Education Services & Student Recruitment sector supporting US-based colleges and universities. We deliver end-to-end student outreach application guidance and enrolment conversion services for prospective learners across North America.
This is an on-site role based in India working US shift hours to engage prospective students manage application workflows and drive admissions targets.
Primary Job Title (standardized): Admissions Counselor
Role & Responsibilities
- Conduct outbound and inbound outreach to prospective students (phone email and video) during US shift hours to drive application completion and enrollment.
- Qualify leads assess academic fit provide program guidance and advise on application requirements and timelines for US universities.
- Maintain accurate candidate records in CRM and track pipeline stages to ensure timely follow-ups and conversion reporting.
- Support end-to-end application processes: document collection application submission interview scheduling and enrollment confirmation.
- Collaborate with admissions managers and marketing to optimize lead-to-enrolment funnels and improve conversion metrics.
- Meet or exceed weekly/monthly enrollment targets while delivering a high-quality candidate experience and compliance with process standards.
Skills & Qualifications
Must-Have
- Bachelors degree or equivalent preferred; strong track record in admissions student recruitment or outbound sales (US market experience is advantageous).
- Proven experience using CRM tools (Salesforce/Slate) and maintaining accurate pipeline records.
- Excellent written and spoken English with the ability to counsel and influence prospective students and families.
- Comfortable working US shift hours on-site in India; reliable attendance and shift flexibility required.
- Strong telephone prospecting and lead qualification skills with a target-driven mindset.
- Familiarity with US higher-education application processes visa basics and documentation requirements.
Preferred
- Experience with enrollment CRM configurations reporting and basic analytics (Excel/Sheets).
- Previous exposure to international student advising or education counseling.
- Multilingual abilities that support US-bound student populations.
Benefits & Culture Highlights
- On-site structured training program with clear career progression into senior admissions or student success roles.
- Performance-linked incentives night-shift allowance and comprehensive health benefits.
- Collaborative metrics-driven culture focused on coaching continuous improvement and impact on student outcomes.
We are looking for motivated admissions professionals who thrive in fast-paced target-oriented environments and want to help students navigate US higher-education pathways. Apply if you bring strong CRM discipline persuasive counseling ability and the dedication to work US shift hours on-site in India.
- Resume/CV
- Brief cover letter (1 page) outlining relevant admissions/recruitment experience and your motivation for this role
- Preferred start date and confirmation of availability to work US shift hours
Selection timeline: Shortlisted candidates will be contacted for an initial video/phone screen within 710 business days. Successful candidates may be invited to a secondary interview and skills assessment; final decisions are typically communicated within 23 weeks of interview completion.
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