The Operations Systems and Enablement Manager will be leading and managing the suite of operational systems that support the day-to-day functioning of the business.
Key Responsibilities:- Develop and implement an operational systems management strategy aligned with business and IT objectives
- Oversee all systems supporting service provisioning activation fault management and customer workflows
- Champion System enablement to improve user efficiency accuracy and service delivery turnaround times
- Manage relationships with vendors supporting operational systems ensuring SLA compliance and roadmap alignment
- Lead mentor and develop a small team of System Administrators and Analysts
Job Experience and Skills Required:- 7 years experience managing or supporting operational systems in a telecom or technology environment
- Bachelors Degree in Information Systems Computer Science Engineering or related
- Strong understanding of service provisioning activation and customer support processes
- Experience with OSS (operational support systems) platforms and integrations with CRM / BSS environments
Apply now!
For more IT jobs please visit also specialise in recruiting in the following:
- Software Development
- Data Engineer
- Data Analyst
- Infrastructure
- Architecture
- ... and more!
If you have not had any response in two weeks please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.
For more information contact:
Monica de Wet
Senior Recruitment Consultant
Experience:
Manager
The Operations Systems and Enablement Manager will be leading and managing the suite of operational systems that support the day-to-day functioning of the business.Key Responsibilities:Develop and implement an operational systems management strategy aligned with business and IT objectivesOversee all...
The Operations Systems and Enablement Manager will be leading and managing the suite of operational systems that support the day-to-day functioning of the business.
Key Responsibilities:- Develop and implement an operational systems management strategy aligned with business and IT objectives
- Oversee all systems supporting service provisioning activation fault management and customer workflows
- Champion System enablement to improve user efficiency accuracy and service delivery turnaround times
- Manage relationships with vendors supporting operational systems ensuring SLA compliance and roadmap alignment
- Lead mentor and develop a small team of System Administrators and Analysts
Job Experience and Skills Required:- 7 years experience managing or supporting operational systems in a telecom or technology environment
- Bachelors Degree in Information Systems Computer Science Engineering or related
- Strong understanding of service provisioning activation and customer support processes
- Experience with OSS (operational support systems) platforms and integrations with CRM / BSS environments
Apply now!
For more IT jobs please visit also specialise in recruiting in the following:
- Software Development
- Data Engineer
- Data Analyst
- Infrastructure
- Architecture
- ... and more!
If you have not had any response in two weeks please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.
For more information contact:
Monica de Wet
Senior Recruitment Consultant
Experience:
Manager
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