Operation System Enablement Manager

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profile Job Location:

Centurion - South Africa

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

The Operations Systems and Enablement Manager will be leading and managing the suite of operational systems that support the day-to-day functioning of the business.


Key Responsibilities:
  • Develop and implement an operational systems management strategy aligned with business and IT objectives
  • Oversee all systems supporting service provisioning activation fault management and customer workflows
  • Champion System enablement to improve user efficiency accuracy and service delivery turnaround times
  • Manage relationships with vendors supporting operational systems ensuring SLA compliance and roadmap alignment
  • Lead mentor and develop a small team of System Administrators and Analysts

Job Experience and Skills Required:
  • 7 years experience managing or supporting operational systems in a telecom or technology environment
  • Bachelors Degree in Information Systems Computer Science Engineering or related
  • Strong understanding of service provisioning activation and customer support processes
  • Experience with OSS (operational support systems) platforms and integrations with CRM / BSS environments

Apply now!

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If you have not had any response in two weeks please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.

For more information contact:
Monica de Wet
Senior Recruitment Consultant
Experience:

Manager

The Operations Systems and Enablement Manager will be leading and managing the suite of operational systems that support the day-to-day functioning of the business.Key Responsibilities:Develop and implement an operational systems management strategy aligned with business and IT objectivesOversee all...
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