Night Manager DoubleTree by Hilton Boston Bayside
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Job Location:
Boston, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
29 days ago
Vacancies:
1 Vacancy
Job Summary
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
A Night Manager is responsible for directing and overseeing all hotel operations during the night shift to support the hotels continuing effort to deliver outstanding guest service and financial profitability. Overnight Shift 11pm-730am
What will I be doing
As Night Manager you would be responsible for directing and overseeing all hotel operations during the night shift to support the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:
- Direct and oversee all hotel operations during the night shift to ensure guest satisfaction and safety
- Monitor and assess service and satisfaction trends evaluate and address issues and make improvements accordingly
- Act as Manager on Duty and on behalf of the General Manager in his/her absence
- Tour hotel interior and exterior to ensure the property and facilities are functional presentable to established standards and safe for guests and team members
- Oversee preparation of daily summary reports
- Run Night Audit Process
- Monitor and develop team member performance to include but not limited to providing supervision scheduling assigning nightly work conducting training conducting counseling and evaluations and delivering recognition and reward
EOE/AA/Disabled/Veterans
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Kitchen Experience
- Inventory Control
- Hospitality Experience
- Dayforce
- Lean Six Sigma
- Management Experience
- Facilities Management
- Warehouse Experience
- Supervising Experience
- Restaurant Management
- Commercial Cleaning
About Company
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.
