Sales Development Representative
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Job Location:
Southfield, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
19-10-2025
Vacancies:
1 Vacancy
Job Summary
Sales Development Representative (SDR)
Location: Onsite Metro Detroit
Department: Sales & Business Development
Reports to: National Sales Manager
About Epic Health
Epic Health is a physician-owned and family-operated healthcare organization with more than 25 years of experience providing comprehensive care to communities throughout Metro Detroit and beyond. With multiple primary care and specialty locations Epic is expanding rapidly through strategic acquisitions and partnerships while also offering innovative self-funded insurance solutions to employers.
Were looking for an energetic driven and highly organized Sales Development Representative (SDR) to help power our growth engine.
Position Overview
The Sales Development Representative (SDR) plays a crucial role in Epic Healths growth strategy by driving top-of-funnel activity. This is an in-office outbound prospecting role focused on:
Calling and qualifying medical practices for potential acquisition opportunities.
Scheduling appointments for Acquisition Specialists to meet with decision-makers.
Generating qualified appointments for our self-funded insurance program with employers and brokers.
This is a high-activity role that requires excellent communication skills persistence and a passion for building relationships.
Key Responsibilities
Conduct high-volume outbound calls emails and follow-ups to medical practices and employer prospects.
Identify and qualify leads for Epics acquisition and insurance programs.
Set appointments for Acquisition Specialists and Insurance Sales Representatives.
Use CRM tools to log activities track lead progress and manage pipeline efficiently.
Research and maintain up-to-date lead lists identifying decision-makers and key influencers.
Follow a structured outreach cadence including cold calls email sequences and follow-up strategies.
Collaborate closely with Sales Marketing and Leadership teams to optimize outreach strategies.
Achieve and exceed daily weekly and monthly activity and appointment-setting KPIs.
Maintain professionalism compliance and confidentiality in all communications.
Qualifications
13 years of inside sales telemarketing lead generation or SDR/BDR experience (healthcare industry preferred but not required).
Strong verbal and written communication skills with the ability to confidently speak to business owners and medical professionals.
Proven track record of meeting or exceeding activity and appointment-setting targets.
Proficiency with CRM systems and outbound dialing/emailing tools.
Self-starter with excellent time management and organizational skills.
Comfortable working in a fast-paced high-volume outbound environment.
Positive attitude resilience and coachability.
Performance Expectations (KPIs)
Outbound Dials: 80100 daily
Qualified Conversations: 1520 daily
Appointments Set: 10-20 weekly
Lead-to-Appointment Conversion: 15%
Follow-Up Cadence Compliance: 100%
Why Join Epic Health
Be part of a mission-driven organization serving communities for over 25 years.
Competitive base salary uncapped commission opportunities.
Full benefits package including medical dental vision and 401(k).
Clear career advancement paths into Sales Account Executive or Business Development leadership roles.
Ongoing sales training and coaching.
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- B2B Sales
- Time Management
- Customer Service
- Cold Calling
- Retail Sales
- Territory Management
- Upselling
- Product Demos
- Outside Sales
- Medicare
- negotiation
About Company
With EPIC Express Care, you can receive prompt medical attention for non-life-threatening illnesses and injuries without the long wait. Don’t let an
